Get tech support for your O2 issues

PORTING NOT WORKED

I got a new PAYG sim with rolling plan from 02 last week and ask my old number be ported across (xxxxxxxxxx) . Today my old provider (1p) has shut down my old number and says they have ported it to o2 but no confirmation from 02. When you dial the ol...

Resolved! Hub 4 failing to assign by DHCP

How do I get my Hub 4 router replaced?Randomly only WIFI will be connected to the Internet, rebooting the router makes no difference but later in the night my wired network will start working again but appears to be off for longer and longer periods ...

Resolved! New phone , new sim

Got iPhone 12 and new sim put sim in and transferred all data from old to new got a code to input but not transferred yet , can’t ring out or accept calls , says up to 24 hours , it’s been 23

Phone Number will not update on iPhone

Hi I ported my old number to a new Sim only contract. The transferred number is working for calls /texts but My Number in settings is the temporary sim number. If I edit this number to the transferred number I want to use it will not save this number...

No visual voicemail for an eSIM number on a Dual SIM iPhone

Hi. I have a dual SIM set up on my iPhone XR. I can currently only get Visual Voicemail on the Primary number, but not the one on the eSIM. None of the voicemails left for the eSIM number are accessible from the Voicemail screen in Phone. The Greetin...

Resolved! Cancellation

hi there my phone contract has recently been cancelled and I do not know why and need this sorting asap

Text only sim package

HiI'm looking for a text only sim package which sends a text to my phone when a piece of machinery breaks down? No data or minutes wanted. Is there one?

Sim Card

I used a Samsung Note 8 for around 5 year'sthen bought another phone a Samsung Note20.I put my SIM into the Samsung Note 20 andit registered straight away.While I am in Cyprus I want to put a local SIMinto my Note 8, I fitted a SIM and enteredthe PIN...

Samsung a12

I gave just bought this its not giving me the option of 4 or 5g and watched program where it said 2 and 3g where stopping any ideas how I get 4g on my phone plz

Resolved! Porting problem - requested on 23/03/2023

Hello O2 Support, I have a new contract from O2 last week, I have requested for porting my number but haven't switched yet by the looks of it. Please could you port my previous number to my new phone. I have seen @O2Sarah- is online until 2 pm, would...

O2

Forum Posts