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Forum Posts

Signal issues

My Nan has issues with 02 signal with her mobile phone

Natasha10 by Level 1: Joiner
  • 693 Views
  • 4 replies
  • 0 kudos

Apple Watch 9 will not connect to airtime plan

Brought an O2 airtime plan for my Apple Watch series 9 and it will not complete setup. I get an error message (26) when I try to connect my plan to it. Been into O2 and they couldn’t help, the worker told me to ask on here. Can anyone help please?

Joy4 by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos

Voicemail

I have a notification on my phone (Virgin Samsung Galaxy) indicating a new voicemail message and the number ********177. When I dial this, it says this number has been barred and I cannot be connected. I've tried ringing Customer Services and they co...

Resolved! SIM activation

Activation of replacement SIM SSN [removed] has failed.Old SIM [removed] remains active. Unable to find replacement SIM SSN in the "Activate SIM" window. [mod edit: as this is publicly viewable we've removed some sensitive information. Thanks ]

Hi

Hi i didn’t receive the calls  

Add a phone

Will this overwrite my existing or remain seperate ie. Two bills on one account via my o2

Lucy785 by Level 1: Joiner
  • 133 Views
  • 1 replies
  • 0 kudos

No service with new e sim

Very poor service from O2. I had a sim only account and yesterday upgraded to a new I phone and transfer to e sim . The phone arrived yesterday . The e sim wasn’t available until today. I received a notification to accept activation which I did. It t...

Claire40 by Level 1: Joiner
  • 375 Views
  • 3 replies
  • 0 kudos

Resolved! Sim swap

I lost my phone. I have a blank sim and want my number transferred to the blank sim

Karen1967 by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos