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Forum Posts

Recent customer. Transferred to ID. People on o2 and carrier neworks can not contact me anymore.

Hi, I am having a nightmare. I transferred to ID from o2. The transfer seemingly went well but then people who are on o2 and all their virtual network operators (GiffGaff, Tesco and Sky) can not contact me. It says the number does not exist. Everyone...

Last by Level 1: Joiner
  • 506 Views
  • 7 replies
  • 0 kudos

No internet

Hello,I keep having network issues in a particular area. The network never works even if I have more than two bar in the signal. When I am on the area and check the network coverage it says I have no network and to report the issue. Which I have done...

b0ra by Level 1: Joiner
  • 361 Views
  • 5 replies
  • 0 kudos

iPhone transfer struggles

I’ve just switched from IPhone 13 to a 15 pro. Had issues from the start with the delay in transferring everything over (no number change or anything - just the apps and data etc). Now I’ve gone to log in to Facebook and Instagram and it is coming up...

Sal81 by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

I cannot enter my o2

I cannot get into my my O2 account. A message comes up saying you sent me a text verification but you are not sending anything because I have tried thirds 3 separate times and have received nothing. I want access to my latest billPleaser advise

Dion1 by Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

SAVED VOICEMAILS DISAPPEARED

From Saturday 7th September I've been listening to three voicemail messages from ***** ****** These were the last voicemail messages I had received from my deceased soulmate. I had saved the messages and had been listening to them almost daily. They ...

Josie67 by Level 1: Joiner
  • 203 Views
  • 1 replies
  • 0 kudos

My o2 app

It does not allow me to log into my o2 app. I have had my account for more than 48 hours

Shaan by Level 1: Joiner
  • 228 Views
  • 2 replies
  • 0 kudos

Using O2 in portugal

I have O2 data roaming. Can I make a free call from Portugal to the UK?

No service for over 3 weeks after switching to Esim

So I pressed change to Esim from physical sim over 3 weeks ago now and my order is still stuck on "processing". So I have had no service since the 10th September. I've contacted O2 by landline and messaged them through the MyO2 app and they tell me t...

Scott94 by Level 1: Joiner
  • 1010 Views
  • 12 replies
  • 0 kudos