Get tech support for your O2 issues

Resolved! When will my number transfer take place…..it’s due today

Code submitted prior to 5pm Friday but not changed yet today

Resolved! O2 ESim has stopped working

I lost the function to make calls over the Wi-Fi, since when my 02 ESim isn't working either. If I go into SIM manager Calls and messages is greyed out. Mobile Data is working

Resolved! Missing money from my phone

Hi Every time when I top up some money are missing. For example, I top up today £15 and without using my phone I have left £10.89. What is going On??

Resolved! Moving house to an area with poor signal

Hi, I currently have 5G signal but am moving to an area with barely any 4G signal. What can o2 do to help mitigate this?

Resolved! Data doesn’t work aboriad

Been to Canada and Gran Canaria bothe times my data would not work?

Resolved! Please help - no service after number porting from Lebara to O2 - SIM not provisioned

@O2Georgina @O2MichaelE Morning - can you please help me with an issue I am having on my account. I am attempting to port from Lebara back to o2 as the reception with them wasn't that good.The port should have gone through yesterday. I lost my servic...

My Mobile Data has not worked since Saturday

Hello, my mobile data has not worked since Saturday. Everything is on and all the settings are as they should be. What shall I do?

Resolved! Signal strength

Whats going on in DY6 with signal? Ive missed two important calls due to no signal or loss. Its been going on for weeks. What am I paying for, be easier and cheaper to use a carrier pidgeon

Resolved! Classic Pay as You Go Itemised Usage

How do I view my itemised usage on Classic Pay As You Go?

Wifi Extra

Hi, One reason I ditched vodafone is because they don't support wifi on the underground. I understood with O2 you can use Virgin Mobile but every time I try it tells me 'Sorry this service is for people on O2' like I am not a customer. And then I try...

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