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Forum Posts

Resolved! Please help - no service after number porting from Lebara to O2 - SIM not provisioned

@O2Georgina @O2MichaelE Morning - can you please help me with an issue I am having on my account. I am attempting to port from Lebara back to o2 as the reception with them wasn't that good.The port should have gone through yesterday. I lost my servic...

Resolved! Signal strength

Whats going on in DY6 with signal? Ive missed two important calls due to no signal or loss. Its been going on for weeks. What am I paying for, be easier and cheaper to use a carrier pidgeon

MyName739 by Level 1: Joiner
  • 921 Views
  • 4 replies
  • 0 kudos

Wifi Extra

Hi, One reason I ditched vodafone is because they don't support wifi on the underground. I understood with O2 you can use Virgin Mobile but every time I try it tells me 'Sorry this service is for people on O2' like I am not a customer. And then I try...

stevc999 by Level 1: Joiner
  • 523 Views
  • 1 replies
  • 0 kudos

Apple Watch SE error code 106

On December 5, I purchased from an O2 shop, an Apple Watch SE and a monthly airtime contract for my IPhone 13 and the watch. Since then I have been unable to set up mobile service in spite of numerous calls to O2 support, and a response numerous time...

Alps2 by Level 1: Joiner
  • 811 Views
  • 5 replies
  • 0 kudos

Verifying 2G signal quality for BP Pulse charger?

Hi, I have a BP Pulse charger that refuses to schedule for off peak electricity usage. BP Pulse claim this is due to poor 2G signal to the charger from O2 but the network coverage checker suggests this is fine (full circle coverage, good signal). Is ...

TomTom1 by Level 1: Joiner
  • 1073 Views
  • 5 replies
  • 0 kudos