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Resolved! Sim Swap / Transferring my mobile number from Virgin to O2

I contacted 202 last Friday and asked for my number to be swapped from my old Virgin sim to my new o2 sim, but 1 week later and it hasnt happened, despite that i was told it would happen within a few days. Is this standard practice? do i need to spen...

Dunkz by • Level 1: Joiner
  • 735 Views
  • 3 replies
  • 0 kudos

Keeping my number

Hi I’m swapping to 02 from Virgin and I’ve given you my pac code but you have still changed my number. Please can you help me.

Anonymous by • Not applicable
  • 460 Views
  • 2 replies
  • 0 kudos

Resolved! Lost sim cannot log in

@O2 Hi, I've lost my sim card overseas and I would love to report it via. your app or customer support however, I cannot log into these accounts without verification from my sim, and the local sim I have now doesn't permit international calls. Please...

Code to 'force' showing my Caller ID

Hi,When I call my landline from my O2 mobile, it shows my number as 'external call' half the time, and the other half of the time it does show my number. I want my number to always show when I call people. I use iphone and I have it set to 'Show Call...

Purple456 by • Level 1: Joiner
  • 3185 Views
  • 11 replies
  • 0 kudos

Resolved! Network problems

Hi there I have network problems in some places and also some other things

John45 by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Unblocking my sons iPhone 14

I placed a block on my sons iPhone 14 as he suspected it was lost. Phoned this morning to unblock as he has found the phone. How long before he can get access? Has restarted the phone. What else does he need to do? Is currently abroad on a school tri...

Mcgs by • Level 1: Joiner
  • 481 Views
  • 1 replies
  • 0 kudos

Apple watch

hello, I’m hoping someone can send me a dm and help me please. So basically my Apple Watch Series 6 came to the end of its contract, I upgraded and thought I’ll give the 6 to my son and connect it to his phone which is on my contract. (I have my own ...

Jayne82 by • Level 1: Joiner
  • 714 Views
  • 2 replies
  • 0 kudos

Resolved! Travel to France

I am travelling to France soon, do I need to do anything in advance ( call the CS or change setting of the phone ) in order to use the data in France?

BenS1 by • Level 1: Joiner
  • 652 Views
  • 1 replies
  • 0 kudos

o2 Live Chat

Why is o2 live chat never available? I have recently received a bill far higher than my stated contract andI hate talking on the phone as I have a stutter, and live chat makes things easier for me. Times listed are 8am to 8pm, but always says 'Live c...

just-me by • Level 1: Joiner
  • 3955 Views
  • 4 replies
  • 0 kudos
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