Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! how can I rurn off roaming for one trip only

Hi,Recently I went on holidays to a country which is in my roaming travel zone. I didn't want to use it, the fee may be small, but it was 2 weeks and 2 phones (both identical pixel 6 pro). I turned off roaming option. nothing, then I turned off mobil...

konrad1 by Level 1: Joiner
  • 1859 Views
  • 6 replies
  • 0 kudos

Sim not supported on Iphone 6

Hello, I've updated carrier settings on Iphone 6 (unlocked) and after inserting the sim card, now I've got message sim not supported. The same sim card works fine on my Iphone 8. Has anyone knows how to resolve it ? I've tried already resetting the n...

sebk by Level 1: Joiner
  • 1868 Views
  • 4 replies
  • 0 kudos

Resolved! Support Hours

Can someone help by explaining why at 8.45pm I get a message saying I am trying to contact the support team outside of of hours and the message says their hours are 7am to 10pm!!!!

gazjc by Level 1: Joiner
  • 508 Views
  • 2 replies
  • 0 kudos

Resolved! broken phone repair

ive dropped my phone and the screen is flickering i pay insurance 

Resolved! No signal

Hello, I have had signal issues in my house for the last 2 weeks. I have no signal or only one bar all the time. Signal checker always shows good coverage. My brother and wife also have the same issue on o2 so it is not the phone. Please can somebody...

Rishin by Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Resolved! My 02 app

Hi everyone I was just wondering if any one could help my 02 app was reading my data mins and text and all of a sudden it has all gone back to 0 witch is strange also I didn’t now if any one else had this problem

Denzil2321 by Level 2: Apprentice
  • 1091 Views
  • 7 replies
  • 0 kudos

Porting number in

signed up for sim only and entered PAC code when signing up, 4/5 days passed and still no number port so asked on online chat on the app and said it will be done by 6pm today (09/05/23) .... still not done... have restarted phone few times. Can someo...

Dannyhull by Level 1: Joiner
  • 2089 Views
  • 14 replies
  • 0 kudos