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iMessage and FaceTime Activation failure after port

Hi! Moved from EE to O2 and slightly regretting it. Number seems to have been successfully ported from EE. iMessage and FaceTime are returning 'activation unsuccessful' messages. Restarting phone, resetting network settings, etc have no effect. Not a...

MacAlex by • Level 1: Joiner
  • 700 Views
  • 2 replies
  • 0 kudos

Resolved! Galaxy watch 4 sim not provisioned for voice calls

So...I got a galaxy watch 4 last weekBattery life was only lasting about 3 hours contacted O2.They sent a new watch out great, I didn't keep hold of my esim card, I couldn't find it.The new watch didn't come with an esim.Rang O2, they sent one out, g...

ryanken92 by • Level 1: Joiner
  • 920 Views
  • 1 replies
  • 0 kudos

Resolved! Switching to 92

How will I know if my switch is complete after submitting my PAC

Walex by • Level 1: Joiner
  • 431 Views
  • 1 replies
  • 0 kudos

Resolved! Can't receive calls or texts

In miami. I needed to call the UK. I was cutoff after a while and can no longer receive calls or texts. Now at the airport and checking my O2 account. Nothing to suggest I have violated a credit limit etc. Any ideas? Tx

Jsky by • Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Wifi Calling - Firewall ports info please?

Hi, O2 wifi calling does not work at all at my workplace and I am sure it is due to the relevant firewall ports not being opened up. Wifi calling works fine at home an other places. The network manager where I work is happy to open them up but needs ...

Lost Simcard

Never activated my Sim at all. Still got contract.  What do I do.    

Resolved! Trouble receiving OTP codes

I am having difficulty receiving OTP codes from my bank and government gateway. How do I fix this?

RobM1 by • Level 1: Joiner
  • 1068 Views
  • 1 replies
  • 0 kudos

Apple Watch error code 14

Hi I upgraded last week to an iPhone 14 plus, my watch has no data and is showing error code 14. I’ve tried ringing and online to O2 but no joy. Any ideas.

CB78 by • Level 1: Joiner
  • 449 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile Wi-Fi in my campervan

I have fitted an Avtex internet receiver into my campervan. I now have to fit a SIM card in order to stream tv, use my i phone and use my tablet. My usage will be irregular depending on when I use my van which of course is seasonal. I am not familiar...

alanmag by • Level 1: Joiner
  • 1032 Views
  • 1 replies
  • 0 kudos

Resolved! Why am I being charged for making local calls with in America

I have o2 travel inclusive added to my daughters account. Now for some strange reason when she makes a phone call to a local American number she has been charged for the call. Due to having a 5 pound spend cap on the account it has now barred her and...

Oldboy1 by • Level 1: Joiner
  • 957 Views
  • 4 replies
  • 0 kudos
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