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Forum Posts

Resolved! Tariff block

Hi I want to out a block on my tariff so it is capped at 28 pound 

Resolved! Airtime plan

I’m looking to upgrade my watch, it says £11 plus £5 airtime plan. Is that so my watch works? It doesn’t run from my phone plan?

Copey by Level 1: Joiner
  • 463 Views
  • 1 replies
  • 0 kudos

Resolved! Calls from people saying they have missed calls from me but I haven't called them (and vice versa!)

Hi I have had missed call notifications from numbers I don't know, but when I phone them back they say they have not called me. Today I received a call from someone who said they had a missed call from me, but I hadn't called them. This has been happ...

Resolved! Imei and gprs bar

Hi I’m looking for help with a imei and gprs bar on my phone .. after losing my phone and calling to report it lost and then it being returned to me trying to get these bar lifted has been a nightmare .. .. I have wait 4 24 hours and also been into o...

Nikkel77 by Level 2: Apprentice
  • 1352 Views
  • 6 replies
  • 0 kudos

Resolved! Replacement SIM

Please may I have a replacement SIM. ASAPI think my old one is faulty.

SIMquery by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Please help, iPhone and watch.

Pasted below is a copy of an email sent to complaints on the 17th of May and as yet no response. I am sooooo (choose expletive) annoyed with this situation. Soon another month will have gone by, another £5 additional charges and another month not bei...

mjh12345 by Level 1: Joiner
  • 855 Views
  • 3 replies
  • 0 kudos

Forcing 4G or 5G - a guide

This article may be of help to people at a venue or other situation who are struggling with an over-stretched 5G service.It used to be that better performance came with a step down from LTE 4G to 3G when a mast was over-subscribed, but as 3G's days a...

pgn by Level 77: Grand Master
  • 1403 Views
  • 2 replies
  • 3 kudos

Resolved! Network issues

Hi there, can you get me in touch with your resolution team as I have already spoken to them about issues I have been having with 02 network coverage. I have all the necessary checks on my side including changing SIM card, changing my phone, speaking...

Mosh by Level 1: Joiner
  • 555 Views
  • 1 replies
  • 0 kudos