Get tech support for your O2 issues

Watch code 106

Hi I can’t connect my Apple Watch to mobile data it just comes up with code 106.I have read some messages on here stating that it might be a problem that I used have my phone number with Tesco and then moved it to o2? How can I resolve this.

Transferring an esim

Hi, I am getting a new iphone soon.. How do I transfer my esim from old phone to new? Is this easy? Will i be without a sim for a while? Any guidance very much appreciated. Many Thanks

Resolved! my O2

You have reached your limit of verification codes that can be sent. Please contact customer support tel [personal details removed]

Resolved! Using all my data

I have 300gb and don’t really have it on yet it’s all gone and still have 2 week left how can someone explain

Text messages don’t show my transferred number

Does anyone know why my text messages Dont show my transferred number but my calls do? I’ve recently come over to O2 from another network. Thanks

Resolved! Roaming queries

Hi, my son has a Big Bundle SIM only plan, and will be going on a school trip for 2 days to France later this year. He will have his phone with him: would he have to manually connect to (O2 France?), or would his phone automatically connect to the Fr...

Resolved! forgot my passcode

I have forgotten my passcode and am blocked for one hour. I will probably get it wrong again. How can this be rectified please?

Resolved! WiFi Calling

Just migrated from Virgin to O2. So I called O2 to activate WiFi Calling and over 24 hours passed but still WiFi Calling sign on my mobile is not on all the time, rather intermittent. I tired all sorts of suggestions I saw on this forum; turn off my ...

Caller Identification

I've been moved from Virgin to O2 for about a week and I get "Unknown" as my caller Id on incoming calls 99% of the time. Its not my phone I've checked. A very few time its shown me the contact who's calling but then shown "Unknown" for the very same...

No network in Sicily - Italy no roaming - again

I was told by 02 that I could get service in Italy and added extra data to cover using maps translate etc on the move. I landed in Sicily, the network provider name came on with a small signal then completely disappeared and I got no service at all. ...

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