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02sarah

how do i contact 02 sarah about some tech support with my phone please

saf10 by Level 1: Joiner
  • 764 Views
  • 4 replies
  • 0 kudos

Partial/Failed Number Porting Problem from Three

Hi. I know there are a number of identical and very recent posts about this kind of problem but I've just been told by the phone CS team to wait yet another 24 hours. I submitted an application to port my number over from Three on Monday, and it happ...

richuk by Level 1: Joiner
  • 867 Views
  • 4 replies
  • 0 kudos

Unable to use phone

Hi - my phone is currently not making or receiving calls - not connected to networkAlso won't connect to mobile data so at this atge not much use.New phone Samsung SG23 - only 1 month old

Julie206 by Level 1: Joiner
  • 546 Views
  • 4 replies
  • 0 kudos

Apple Watch

Hi, having issues with my Apple Watch connecting to my iPhone, error code 106? Could anyone advise if they have managed to get this resolved? See they a lot of people have had the same issue…

Resolved! I have crackling on my line

Hi there I was wondering if any one on here could help when on Bluetooth in my car I am on a call to my manger and my manger says to me I have a crackling on the phone but if when at work and not on Bluetooth it’s ok any help will be grateful

Denzil2321 by Level 2: Apprentice
  • 718 Views
  • 2 replies
  • 0 kudos

Resolved! How to stop son over spending on his phone as I pay the bill

I pay the bill for three mobile numbers but even though I've put a spend cap I didn't realise it didn't include my son spending money through the phone on an app and my charges are going through the roof on him spending money on Microsoft is there an...

Gerry45- by Level 1: Joiner
  • 677 Views
  • 1 replies
  • 0 kudos

Stranded with no signal abroad due to migration shortcoming

Dear all. I am fuming with steam coming out of my ears at what has happened. my wife is in Greece for work for 3 weeks and has lost service to her mobile which is absolutely essential for her to be able to remain safe, speak to our kids and most impo...

Rake722 by Level 1: Joiner
  • 978 Views
  • 5 replies
  • 0 kudos

Resolved! Apple Pay nfc payments don’t work

Apple Pay nfc payments don’t work on my iPhone 11, they have previously worked but just stopped the other day. Virtual payments using Apple Pay still work fine. Im thinking hardware issue but any ideas? cheers

123Matto_ by Level 1: Joiner
  • 1161 Views
  • 6 replies
  • 0 kudos

Resolved! Limited network access

No 3G -5G connectivity with mobile since transferring from Virgin media to O2. Only have WiFi access where available. Have reset network settings on the mobile, no change. Transferred SIM to old mobile and same network issues. Phone is currently unus...

Markb34 by Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 13 not working in France

Recently in France my iPhone 13 mini would not log onto the Internet to view news or my emails: but I found I could use it as a Personal Hotspot for my iPad, which then allowed me to read my emails!! - which is bizarre.My Airplane Mode was OFF - my W...

JonC by Level 1: Joiner
  • 1348 Views
  • 2 replies
  • 0 kudos