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Forum Posts

Resolved! International Student

Hi, I'm an international student. I don't have a UK money card. I have an international one tho. It's not letting me make any payments. Is this normal. And how do I fix it. Thank you

Neve1 by Level 1: Joiner
  • 441 Views
  • 2 replies
  • 0 kudos

Resolved! Sim swap

I want to keep my number. What do I do? 

Kefren by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

Apple Watch 'No connection' issue

Hi all, I've had an issue for a little while now that O2 don't seem to know how to fix and I was hoping someone here does!I have my contract and it's all set up on the watch, but data does not work and it says 'no connection' in the mobile data secti...

Resolved! eSIM Sim Swap after phone loss/theft

Hello, My mum recently had her phone stolen/lost, it was a SIM only and we've contacted out of hours and had the sim deactivated. It was an iPhone with an eSIM. Like us all, she can't be without a phone so I'm trying to expedite this where possible. ...

AlbertJ by Level 1: Joiner
  • 2787 Views
  • 2 replies
  • 0 kudos

Resolved! Esim

Can I download an esim when abroad?

Mikec1 by Level 1: Joiner
  • 676 Views
  • 5 replies
  • 0 kudos

Resolved! Sky glass and internet

Hi. We have recently got sky glass and ever since I have had poor connection and slow WiFi on my phone. My husband is with EE and his is fine.

Sue111 by Level 1: Joiner
  • 616 Views
  • 1 replies
  • 0 kudos

Resolved! Am I on 5g

My phone is 5g ready. I don't know if I am on 5g or not. How do I check if I am or is it available in my area. TS19 7LA

Resolved! Bolt on

How can I remove a bolt on that I had for visiting Turkey?

NE7 by Level 1: Joiner
  • 464 Views
  • 2 replies
  • 0 kudos

Resolved! Rolling plan was cancelled without my permision

Today i got email that my 2 pay as you go sim accounts rolling plans was cancelled. i didnt gave any order for cancelattion. Please someone explain this to me

ichief by Level 1: Joiner
  • 946 Views
  • 3 replies
  • 1 kudos