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Forum Posts

Resolved! Can I simply buy a PAYG SIM for my second phone?

I have a phone with a PAYG SIM. I have a second phone for which I have bought a PAYG SIM and I want to run the two phones independently with different numbers. When I activate the second SIM are there any pitfalls? For example, I don't want O2 to ass...

Geoff99 by Level 1: Joiner
  • 611 Views
  • 2 replies
  • 0 kudos

Moved number to new account - now have no/limited mobile data.

I used to have an O2 'legacy' account that was in my father's name. Whenever I wanted to gain access to the account, I would need my father with me as he was the account holder. After speaking to staff at an O2 store, they suggested that I open a new...

elmszy by Level 1: Joiner
  • 695 Views
  • 3 replies
  • 0 kudos

Resolved! Mobile data not working

My mobile data isn't working. When I insert my sim it says "emergency calls only" however the phone works fine receiving calls etc... its just I can't connect to my mobile data. I think the sim card is related but don't know how to figure it out. Was...

Stewy501 by Level 1: Joiner
  • 890 Views
  • 3 replies
  • 0 kudos

Resolved! Google pixel pro 7

Keeps saying connect not charging?

MT24 by Level 1: Joiner
  • 517 Views
  • 2 replies
  • 0 kudos

Resolved! No receiving sms after upgrade to 5G sim

Hi, not able to receive SMS till the swap to 5g SIM card. Tried everything, network reset, phone reset called operator at o2, swapped the SIM into other phones with same issue. At present is still verifying my number in the chat feature, tried also d...

Scaxuk by Level 1: Joiner
  • 11870 Views
  • 58 replies
  • 0 kudos

Resolved! SIM not provisioned

HiCould a moderator flag this for an O2 member of staff to look at on Wednesday, please? SIM worked Ok until this afternoon. I'd ordered eSIM and got it to work ... I then powered down, removed old physical SIM but on powering up I had neither eSIM o...