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Forum Posts

Mercedesme

O2 and Mercedes me issue, when are O2 looking at being able to resolve this issue?or is it a case of switching provider

DA69 by Level 1: Joiner
  • 411 Views
  • 2 replies
  • 0 kudos

Resolved! Poor 4G signal

HiI’ve just migrated from Virgin EE to O2 and I have very poor 4G - 1 or 2 bars on iPhone and internet speeds up to 5mb sometimes far less. According to the website the coverage where I am should be good and there are no network issues announced. I’v...

Jim6 by Level 1: Joiner
  • 3391 Views
  • 8 replies
  • 0 kudos

Resolved! Virgin mobile not changed to O2

Hi, I have two accounts that were with Virgin, one has two mobiles on which have gone over ok, the third phone on a separate billing has not and is still on Virgin, how can this be resolved?

JT65 by Level 1: Joiner
  • 1092 Views
  • 4 replies
  • 0 kudos

huawei Portable hotspot

 I bought a huawei portable hotspot and it only works with 3g on my o2 sim 4g will not work at all and it has 3 bars so how do i fix it? The wifi in settings says no internet when im on 4g it works fine on 3g model is huawei e5573b 4g

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Xided by Level 1: Joiner
  • 529 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin to O2

Since moving from virgin some people are unable to send me text messages. Has any one got a fix for this?

Elbanko by Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

Receiving calls from abroad

Why can my daughter not call me from abroad yet she can call her dad on o2. Have checked and her number is not blocked. She says that there is no ring tone.

Kb7 by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

Resolved! code 14

im getting code 14 how can it be resolved 

Resolved! Connecting my son

how to I add my son to my account so I can see his usage

Jackie256 by Level 1: Joiner
  • 270 Views
  • 1 replies
  • 0 kudos

Network

Why is my 4g connection unstable and slow