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Forum Posts

wifi extra on tube

Hello on the london underground (in stations) I used to be able to use Virgin media wifi , but that option no longer exists. I understand "wifi extra" is for O2 customers, but when I try to connect to it, it simply says I am unable to. I am a pay mon...

jm74 by Level 1: Joiner
  • 1183 Views
  • 5 replies
  • 0 kudos

Resolved! eSIM swap just disconnects me

I requested an eSIM for my new phone but all that happened was that my old physical SIM was disabled. Luckily I managed to find a phone number to call support and get it reinstated. I’m now using this physical SIM in my new phone. I see from this for...

RJP1 by Level 1: Joiner
  • 647 Views
  • 2 replies
  • 0 kudos

Resolved! Change number

Hello would it be possible to change my phone number, being getting alot of spam texts for some reason? Kind Regards,

Jack27 by Level 1: Joiner
  • 538 Views
  • 1 replies
  • 0 kudos

Resolved! Screen damaged can't turn on phone

Can anyone put me through to o2 as trying to get them on here is a nightmare and I can access my other phone that has my sim connected to it i know it needs to go back to be repaired but I can't get onto see the message they sent me

Resolved! Not receiving calls since porting old number from Three mobile

My number was ported from Three mobile on the 31st May 2023, since then I am unable to receive text messages or phone calls from any other network. Now 13 days later and I’m still not able to use my phone correctly. has anyone else had this issue and...

DanW76 by Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos

I can't access Facebook messenger on my Nokia 215.

I have a Nokia 215 which is working out well. However, I cannot seem to access Facebook messenger on the phone. All the specifications and adverts said that Facebook messenger was available on this phone. How do I access Facebook messenger on the Nok...

Eibhilin by Level 1: Joiner
  • 2366 Views
  • 5 replies
  • 0 kudos

Resolved! iMessage activation unsuccessful

Hi, I recently got a new phone and ported my number across from EE. It has been a couple of days and my iMessage activation still says unsuccessful. I’ve tried every fix I’ve seen online and contacted Apple support who have also tried troubleshooting...

Will14 by Level 1: Joiner
  • 4146 Views
  • 5 replies
  • 0 kudos