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Forum Posts

Resolved! Unable to access my account

I am new to O2 previously with Virgin when I try to access my 02 it gives message no account registered

Neale55 by Level 1: Joiner
  • 572 Views
  • 2 replies
  • 0 kudos

Resolved! App

Hello i cant login onto my o2 account on the o2 app

Jakub123 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

Switch up IMEI not recognised

Anybody understand why my phone pixel 7a I recently switched up from a iPhone 14 pro max as found far to heavy so went back to a android phone should of just went for the 7pro at the time as now finding 7a screen to narrow and keyboard hard to type (...

Joshk by Level 1: Joiner
  • 2310 Views
  • 12 replies
  • 0 kudos

Resolved! CAn I move my tariff to a new phone

I nee to find out if I can move the pay and go tariff I have to a new phone. Ive lost one and could do with the credit swopped over.

Safesearch

Suddenly today SafeSearch is turned on when web browsing and it is locked and won't let me turn it off. I presume O2 are responsible for the block of adult content?

Jevon888 by Level 1: Joiner
  • 885 Views
  • 2 replies
  • 0 kudos

Post Port: iMessage and SMS not being delivered or sent

My mother and brother had their Vodafone accounts ported to O2. Unfortunately, iMessage will not activate (stuck verifying) and no SMS message are being received/sent. Same for both of them. We have tried Network Settings rest, made sure the correct ...

Resolved! Keeping SIM card active

I am currently traveling and left the U.K. 9 months ago. I am still receiving texts on my o2 number, even though I rarely use that sim, and certainly am not paying to send texts as they’re too expensive. Is it enough to receive texts to keep the sim ...

Keeva by Level 1: Joiner
  • 691 Views
  • 3 replies
  • 0 kudos

Resolved! Iphone

I lost my Iphone two days ago, I need to know where it last pinged so I know where else to start looking. Its linked to another phone but the battery has dies and hasn't been restarted since so I need to know where it was when the battery switched it...