Get tech support for your O2 issues

Resolved! Notice of disconnection

Iv received a letter about notice of disconnection but I don’t have a product with o2 - I tried calling and was told the account number provided on the letter can’t be found and couldn’t trace anything through surname and postcode - I don’t know what...

Resolved! Roaming but no internet in Spain

Hi, I have an O2 business account and currently have no access to data in Spain even though my device is roaming. Please can you help?

Resolved! Add a second phone to my account

Hello, I was wondering if I could add a second phone to my contract, so there is just one monthly bill for 2 phones. As I would like to add my partner if pissible

Signal issues since yesterday(8/6/2023)

Hello! I have been having issues with network signal, outgoing calls and mobile data since yesterday. At the time being it's been more than 24 h. Can someone help?

Resolved! Can't make or receive calls

Why can't I make calls since switching from Virgin ?

Resolved! Home email

Clicked on Homeemail by mistake and all layouts on my phone have changed inuding loads of ads, plus messages comes up reset password. DONT WANT HOMEEMAIL. how can I change it back to how it was

Resolved! Rolling plan not working

Hi I’ve switched to a rolling plan on the 8th of June it was working for about 2 hours then went off I don’t have. Any data, callls or texts

Resolved! My account

Hello, while I was on holiday I had my iPhone stolen, I have blocked my number and am waiting for a new SIM card. Please can you advice how long this will take. It was reported on Tuesday 6th June. kind Regards, Emily

Resolved! Virgin move to O2 - sim in TPLINK router

Hello, I have just been moved to o2 from virgin. I used my sim in my router and when I have put the new one from o2 in today and I have no signal. I tried to login to online to speak to agent but to do this I need to get a text message to phone from ...

Resolved! Does O2 upport the motorola E13 For 4G LTE(VoLTE) Calling?

Hello,Does O2 support the motorola E13 phone For 4G LTE(VoLTE) Calling? Thanks.

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