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Forum Posts

Signal

I've been having issues with signal since 28th May and I keep receiving text messages from O2 saying they haven't fixed the problem yet . Is anyone else having problems? Portsmouth outskirts

Resolved! Roaming In Turks & Caicos

Hi, I'm getting conflicting information on this. I'm off to turks and caicos in a few weeks. It is listed on one page as being included in travel bolt on and one agent has told me that it is not and one agent told me that it is? Anyone able to check ...

dgboss10 by Level 2: Apprentice
  • 1682 Views
  • 5 replies
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Appealing signal issues

Both my wife and I switched from rolling sims on Vodafone about a year and a bit ago and since then we have both experienced very bad data connections along with calls dropping out. I brought this up with O2 and went through it h some diagnostics whi...

Brib88 by Level 1: Joiner
  • 780 Views
  • 4 replies
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Resolved! Poor signal

I've been experiencing poor signal in the general area of my home and the surrounding areas which is preventing me from using data and providing poor call quality. This has been happening since moving to the area in Setember. According to the network...

Sam1409 by Level 1: Joiner
  • 498 Views
  • 1 replies
  • 0 kudos

Visual Voicemail - how to turn off (Google Pixel 7Pro)

Hi everyone, first time posting on here so please be kind For over a week now I have been getting endless automatic texts from O2 telling me visual voicemail cannot be set up on my device.I have never attempted to activate it (didn't even know you co...

natd by Level 1: Joiner
  • 4692 Views
  • 3 replies
  • 0 kudos

wifi extra on tube

Hello on the london underground (in stations) I used to be able to use Virgin media wifi , but that option no longer exists. I understand "wifi extra" is for O2 customers, but when I try to connect to it, it simply says I am unable to. I am a pay mon...

jm74 by Level 1: Joiner
  • 1100 Views
  • 5 replies
  • 0 kudos

Resolved! eSIM swap just disconnects me

I requested an eSIM for my new phone but all that happened was that my old physical SIM was disabled. Luckily I managed to find a phone number to call support and get it reinstated. I’m now using this physical SIM in my new phone. I see from this for...

RJP1 by Level 1: Joiner
  • 548 Views
  • 2 replies
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Resolved! Change number

Hello would it be possible to change my phone number, being getting alot of spam texts for some reason? Kind Regards,

Jack27 by Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos