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Forum Posts

Resolved! No service after porting number

I bought a second O2 phone for my daughter on 17/5/23. Starting up the phone it worked fine with the temporary number. After porting over her old phone number the phone has had no service since. I have spoken to numerous customer advisors who eventua...

Pol924 by Level 1: Joiner
  • 476 Views
  • 1 replies
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Resolved! Previous Virgin Contract

I was with Virgin but for moved to O2 but when someone calls me all that comes up Is unknown caller, this has been going on a few days. I never who's calling, does anyone else have this problem ?

Lozza17 by Level 1: Joiner
  • 422 Views
  • 1 replies
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Signal

I've been having issues with signal since 28th May and I keep receiving text messages from O2 saying they haven't fixed the problem yet . Is anyone else having problems? Portsmouth outskirts

Resolved! Roaming In Turks & Caicos

Hi, I'm getting conflicting information on this. I'm off to turks and caicos in a few weeks. It is listed on one page as being included in travel bolt on and one agent has told me that it is not and one agent told me that it is? Anyone able to check ...

dgboss10 by Level 2: Apprentice
  • 1677 Views
  • 5 replies
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Appealing signal issues

Both my wife and I switched from rolling sims on Vodafone about a year and a bit ago and since then we have both experienced very bad data connections along with calls dropping out. I brought this up with O2 and went through it h some diagnostics whi...

Brib88 by Level 1: Joiner
  • 779 Views
  • 4 replies
  • 0 kudos

Resolved! Poor signal

I've been experiencing poor signal in the general area of my home and the surrounding areas which is preventing me from using data and providing poor call quality. This has been happening since moving to the area in Setember. According to the network...

Sam1409 by Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos

Visual Voicemail - how to turn off (Google Pixel 7Pro)

Hi everyone, first time posting on here so please be kind For over a week now I have been getting endless automatic texts from O2 telling me visual voicemail cannot be set up on my device.I have never attempted to activate it (didn't even know you co...

natd by Level 1: Joiner
  • 4686 Views
  • 3 replies
  • 0 kudos