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Forum Posts

huawei Portable hotspot

 I bought a huawei portable hotspot and it only works with 3g on my o2 sim 4g will not work at all and it has 3 bars so how do i fix it? The wifi in settings says no internet when im on 4g it works fine on 3g model is huawei e5573b 4g

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Xided by Level 1: Joiner
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Resolved! Virgin to O2

Since moving from virgin some people are unable to send me text messages. Has any one got a fix for this?

Elbanko by Level 1: Joiner
  • 283 Views
  • 1 replies
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Receiving calls from abroad

Why can my daughter not call me from abroad yet she can call her dad on o2. Have checked and her number is not blocked. She says that there is no ring tone.

Kb7 by Level 1: Joiner
  • 326 Views
  • 1 replies
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Resolved! code 14

im getting code 14 how can it be resolved 

Resolved! Connecting my son

how to I add my son to my account so I can see his usage

Jackie256 by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Network

Why is my 4g connection unstable and slow 

Code 14 error

Upgraded my watch to Apple Ultra today - paired it but wasn’t entirely sure I had done it correctly so completely unpaired and started the process again - it now won’t let me set up my mobile service - its says phone 202 and quote reference 14. I hav...

Sarah1981 by Level 1: Joiner
  • 1733 Views
  • 10 replies
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Resolved! Voicemail settings

Being just transfered to 02 from Virgin and way over the hill, I can't figure out how to switch off the voicemail since I never asked for it and don't use it. I'm getting a little frustrated. Can anyone tell me exactly how to switch it off. I find th...