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Forum Posts

Resolved! Virgin to O2

Since moving from virgin some people are unable to send me text messages. Has any one got a fix for this?

Elbanko by Level 1: Joiner
  • 271 Views
  • 1 replies
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Receiving calls from abroad

Why can my daughter not call me from abroad yet she can call her dad on o2. Have checked and her number is not blocked. She says that there is no ring tone.

Kb7 by Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Resolved! code 14

im getting code 14 how can it be resolved 

Resolved! Connecting my son

how to I add my son to my account so I can see his usage

Jackie256 by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Network

Why is my 4g connection unstable and slow 

Code 14 error

Upgraded my watch to Apple Ultra today - paired it but wasn’t entirely sure I had done it correctly so completely unpaired and started the process again - it now won’t let me set up my mobile service - its says phone 202 and quote reference 14. I hav...

Sarah1981 by Level 1: Joiner
  • 1697 Views
  • 10 replies
  • 0 kudos

Resolved! Voicemail settings

Being just transfered to 02 from Virgin and way over the hill, I can't figure out how to switch off the voicemail since I never asked for it and don't use it. I'm getting a little frustrated. Can anyone tell me exactly how to switch it off. I find th...

Mobile Data Not Working at Home, But Works 10m Down The Road

Hello. I've been with O2 for 15 years, 12 of which are at the same address where I live now. My partner is also on O2. I have a Samsung Galaxy S21 5G, he has a Google Pixel 7. A few weeks ago both of our phones stopped connecting to mobile data, 5g o...

Screenshot_20230614_151448_Network Cell Info Lite.jpg Screenshot_20230614_150317_Network Cell Info Lite.jpg Screenshot_20230614_150224_Network Cell Info Lite.jpg
KateBeeAy by Level 1: Joiner
  • 2301 Views
  • 5 replies
  • 0 kudos