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I think my phone has died

Hi there, I'm Andrew. And I have a Samsung 21 ultra 5g now the evening of the 12th of July I was on FaceTime with a friend of mine, and my phone died I thought oh it’s fine I’ll grab my charger but nothing is working. I think my phone died like with ...

iMessage and Facetime Activation

Hi all, Moved to a new PAYM SIM-only deal this week and ported my number (a number I've had for 20+ years across many networks). Set-up of iMessage and FaceTime is failing on my iPhone 12 Mini. I've tried resetting network settings, resetting all set...

SSL

Since moving from Virgin to O2, cannot access sites using moble data which I can access without a problem using home internet. Get SSL error messages saying site not secure when it is. Any fixes? Thanks.

Alcatel linkkey

Having trouble getting this Alcatel linkkey dongle to work it says it's connected but blue light is still solid and two bars on 4g, how long should it take to setup

Colprit by • Level 1: Joiner
  • 409 Views
  • 1 replies
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Resolved! How can i find out if i have 02 Travel?

Hi, I need to find out if i have 02 travel included in my contract. I think i do but i can’t find any details on my account. I am going to Brazil and need to use my data without massive costs. Thank you, Emily

Emily1313 by • Level 1: Joiner
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Resolved! Scam

Hi I've had a message today from my 02 giving a 1 time password and a fraud number of 202 I luckily had real messages from yourselves and was able to figure out the scam just thought I'd report it to you as if wasn't for the space n the sender I'd of...

Zoereb10 by • Level 1: Joiner
  • 565 Views
  • 2 replies
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Resolved! Keeping migrated virgin phone number with o2

My old virgin number was migrated to o2 a couple of months ago. Last month I got a new phone with an o2 contract & I wish to keep my old migrated virgin (now o2) number. After a call to 202 I was told it would be complete in a few days. That was over...

Davtree by • Level 1: Joiner
  • 563 Views
  • 1 replies
  • 0 kudos

Resolved! Inconsistent O2 Data records

12th July Email from O2 stating Data all used up. My Account on 12th July states data 500Mb all used up but for June only used 115Mb; 12th July Mobile states only used 312Mb.Which is correct - any comments please O2.

Salar by • Level 1: Joiner
  • 637 Views
  • 1 replies
  • 0 kudos

Upgrade

hi is there anyone that could help me i want to upgrade i got 315 left to pay but it saying return my old phone normally you get to keep the phone after you payed it

Matty3 by • Level 1: Joiner
  • 363 Views
  • 1 replies
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