Get tech support for your O2 issues

Unable to receive text messages or calls after porting to O2 from Vodafone

10 days ago I moved two numbers from Vodafone to O2. One ported over okay (the number linked to this login). The other has been a complete disaster. I am unable to receive any text messages and the only calls I have received have been from an O2 hand...

Resolved! Trouble with logging in to my o2

Difficulty logging in

Number transfer

I have recently received my phone, and am transferring from EE to O2. I received a message saying that once my number is transferred, my old EE contract will cancel automatically. However, i can still see that i have signal for both EE and O2? How ca...

Resolved! App

Why is my O2 app Still not working

Apple Watch 8 won’t connect to Cellular

Please please help I’m fed up of calling 202 or waiting for someone to call me back! my watch won’t connect to cellular! I have updates both watch and iPhone. Waited longer than 24 hours but it says call 202 if it hasn’t connected which I have done b...

Code 14

Recently unpaired my Apple watch 7 from my mobile plan, went to pair it back again and a page came up saying something went wrong quote “reference code 14”. I did speak to agent and they have sent an esim out!? Any help please?

Resolved! Problem enabling wifi calling

Hi, I am trying to enable wifi calling on my phone. When I go into settings on my iPhone it says that wifi calling is turned off. When I try to turn it on it tells me to contact O2. When I go on my O2 account it says that I have wifi calling turned o...

Resolved! Porting from O2 to EE

On Wednesday myself and my wife started a new contract with EE, PAC codes given from O2 so that porting could be completed within 24 hours.Thursday - Numbers appeared to have been ported, however there was no ability to be able to make/receive calls,...

EE to o2 - “SplitPort”

pac from ee to o2, over a week ago, both ee and o2 phones active with mixed message send receive and calls.must not lose number, need urgent assistance as shop/helpline don’t ‘understand’

Priority Tickets

Trying to purchase Muse priority tickets but when you get to Confirm Purchase the button does not work even though tickets are in basket. Is there a problem with the app?

O2

Forum Posts