Get tech support for your O2 issues

Resolved! Number not migrated

I have just switched to O2, sent in the PAC to O2, the ph was showing no service this morning so I assumed my previous provider had cut my service, number had been ported. I swapped in the O2 sim and I do not have my old number. How do I sort this? T...

Resolved! Scam

Hi, I need to voice call 02 could you please help me with a free number please.

I've been sent 4 x Rolling Plan sims, how to activate without putting in a phone?

I've been sent 4 x Rolling Plan sims, one for each of my family and I have my PAC codes which I'll use to transfer our old numbers to these sims. I was told in the O2 show that I can activate these sims then get the old numbers across and as I explai...

Number Port problem

Hi all...I moved from Plusnet to O2 last week (as Plusnet is closing down)........and got a PAC code to port my number over. This mostly happened on 6th July, but it appears it's not completed properly........most stuff seems to come to my 02 phone, ...

Migration from Three to O2 - still no data after weeks

Hey,Hoping someone here can help me or an O2 support expert can assist.I was a trouble free Three mobile customer a few weeks ago, but then our mobile network accounts were moved to O2. We were assured this would be seamless.Last Monday afternoon the...

Resolved! Direct debit change

Been informed by bank that a new direct debit is being set up, o2 haven’t sent me any info as to this happening. Can you confirm this is the case?

Resolved! Unknown caller and no 4G

I've tried customer services umpteen times and they have been unable to solve 2 problems I have with O2 at the moment. I upgraded my contract and changed from a 4G sim to a 5G sim but in doing so my phone has been unable to keep 4G.. I'm not in a 5G ...

Can't make phone calls whilst abroad

My phone will not make phones calls whilst in greece. I've tried everything suggested on many forums. It just calls then stops and cancels my signal, any ideas thanks

Resolved! Galaxy Zip4 Fold

Screen has just gone black and even when i turn it off & on it wont come on, front screen is ok

Resolved! My new O2 phone sim.

Hello, i have just changed from Sky to Virgin media.Included in the package was a sim card which i received from O2 yesterday.As i am already a O2 customer using a monthly paid sim i wish to do two things.1. change my existing number to the new sim ....

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