Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Galaxy Zip4 Fold

Screen has just gone black and even when i turn it off & on it wont come on, front screen is ok

Niko1 by Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Resolved! My new O2 phone sim.

Hello, i have just changed from Sky to Virgin media.Included in the package was a sim card which i received from O2 yesterday.As i am already a O2 customer using a monthly paid sim i wish to do two things.1. change my existing number to the new sim ....

Unable to make receive text call

hi wrenched over from virgin kicking and screaming. Since coming over I have had no access to mobile data, several calls still haven't fixed this. Tried all the "fixes" still nothing Have sent out a replacement sim card to try but now I am unable to ...

No text messages and selected incoming calls

Hi, My number was ported to a Vodafone SIM fraudulently recently. I have it back, but cannot receive Text messages and only receive selective calls (i can find no pattern). O2 customer care are not very useful. Had new SIM card, done a network reset ...

Airth71 by Level 1: Joiner
  • 477 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch eSim Reset

Can any techs from O2 on here help with an eSim reset? customer service on the phone couldn't help and quoted a 24 hour timescale for a callback

ben_luney by Level 1: Joiner
  • 823 Views
  • 3 replies
  • 0 kudos

SIM not provisioned

Hi, I'm looking for help regarding the following, A month ago (or so) my son lost his phone and we requested a new sim card from Virgin (prior to the 02 transfer) It was working fine until a few days ago when he started using his new phone. Now it sa...

nmlima by Level 1: Joiner
  • 843 Views
  • 4 replies
  • 0 kudos

Resolved! sim card

hi can u check if i am still on o2  x

windows08 by Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

You've now hit your 50MB/£51.50 limit. Roaming in USA

HiI’m in USA. I paid for USA O2 travel add-on before leaving. As soon as I landed I got a message saying: You've now hit your 50MB/£51.50 limit. If you want to use more you'll need to increase your monthly spending limit to £120 (200MB) by texting DA...