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Forum Posts

How to pay now DD is cancelled

I have changed to SIM only and there is an outstanding balance of my previous contract of £8.60. I cancelled my DD I case you accidentally carried on taking payments so how do I pay you this balance?Gill Davies

Leaver by Level 1: Joiner
  • 402 Views
  • 2 replies
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Resolved! 02 cut my network off when talking to me over the phone to 02 about giving me my new number

02 phoned me to give me my new number and mid conversation I was cut off before she had given it to me as I said let me grab a piece of paper first to write it down then suddenly when I said I was ready my phone call was cutt off and I lost my networ...

Sharp by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

Phone barred

Due to misunderstanding a phone bar has been placed on my device, it's not been working for three days now and I've spent over 6 hours on help number with various different people who have all passed me off to others before eventually not resolving t...

Unlatching from o2

My partner gave me her old Huawei phone a few years ago, she was with O2 and so was I. I'm now trying Lebara but my phone won't accept the SIM without a code. I applied to O2 for a code and got this message back. Dear Steven Thank you for your unlatc...

Resolved! Phones stopped receiving emails.

We have two phones recently transferred from Virgin. Until today they appeared to be working fine but suddenly we are not receiving emails on either of our phones. Both phones are linked to our Virgin account and this is happening to both phones and ...

KdSUD by Level 1: Joiner
  • 1363 Views
  • 4 replies
  • 0 kudos

Unknown number on ALL incoming calls

I've been migrated over from virgin and now ALL incoming calls are unknown numbers. I've had a new sim, called customer services numerous times to be told everything was set up right on their end and taken my phone in store as requested by customer s...

How do I get new sim card holder?

Just bought Motorola G13 and currently have a Samsung SM-J510FN but Curry's say sim does not fit and I need a new holder. Can anyone point me in the right direction please? Many thanks T

Taff_D by Level 1: Joiner
  • 1955 Views
  • 14 replies
  • 0 kudos