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Forum Posts

Resolved! leave O2

I want out. What do I need to do? I want to leave O2 and keep my mobile number.Thanks.

SilviaB by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Resolved! Volte

Why does my phone not use VOLTE, when it did under Virgin?

Neilr100 by Level 1: Joiner
  • 416 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile broadband

I appear to have a mobile broadband account which I no longer want. How do I cancel and disconnect access to my mobile phone device

Kate2222 by Level 1: Joiner
  • 429 Views
  • 1 replies
  • 0 kudos

calls, texts, data still not working

So i had my phone stolen, so they cancelled and block the previous sim, i got a second hand phone and got them to switch my number over to the new sim, call and texts wouldnt work, turns out it was blocked still because the guy at the shop didnt unbl...

brAtz386 by Level 1: Joiner
  • 520 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone IMEI blacklisted

My daughter just had her birthday and as all she would talk about was finally getting her own phone I rather stupidly bought a cosmetically damaged iPhone 13 pro max from someone on Facebook marketplace thinking it doesn't make any sense to pay full ...

Pixel 7 mobile data issues

I'm having issues using mobile data on my Pixel 7. It will just say 'no connection'. Coverage is fine etc. It will only work if I reset all my network settings, which erases all my previous WiFi connections so isn't ideal, it also stops working withi...

jp2612 by Level 1: Joiner
  • 1077 Views
  • 2 replies
  • 0 kudos

Resolved! SMS over wifi

Hi does O2 now give SMS messaging over wifi, specifically for an iPhone 12? This is critical for me in moving back to O2. There are various old threads on the subject, but I can find nothing on the O2 website. It is critical for me given how much sec...

BK60 by Level 1: Joiner
  • 647 Views
  • 3 replies
  • 0 kudos

Resolved! Claim

I need to claim my iphone insurance for damage

Karol65 by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Resolved! Saving of login and password

Just joined O2 from Virgin mobile - few problems getting into my account website - so said yes to saving login and password. Now that I've managed to get to grips with my mobile account I'd like to change "save" to do not save and then can create a b...

Resolved! transfer from virgin mobile

My wife's account has been transferred to O2 from Virgin but it has my email address on it and I also have an account with O2 in my name. We can't access Lynne's account with the id and password supplied.

BrianA by Level 1: Joiner
  • 608 Views
  • 1 replies
  • 0 kudos