This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Resolved! O2 payg Not receiving incoming calls or texts

I can make outgoing calls and send texts, but not receiving calls or texts. Mobile data works fine. - tried resetting phone- tried sim in different handsets- tried in different locations (cities)- cleaned sim- done Sim Swap to new sim- DND is not ena...

Sunny11 by • Level 1: Joiner
  • 6074 Views
  • 17 replies
  • 0 kudos

Unlocking samsung S7

Wanted to use my old Samsung S7 with non O2 SIM but seems it's still locked to O2 and I just keep going in circles trying to get it unlocked. Mind I cannot make any voice calls which O2 seems are only offering if wanting to get in touch with customer...

HSmale by • Level 1: Joiner
  • 805 Views
  • 7 replies
  • 0 kudos

Resolved! sim

How do I order a new sin with my phone number? my sim has stopped working can only use my phone on wifi calling tried turning it off and on etc etc

Robster64 by • Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading

I was originally I virgin media customer But I have now moved over to 02 My contract ended with virgin so I have upgraded with 02 to a newer phone and aire timeMy question is my phone will come on Monday Will it come with a new 02 sim or can I use th...

Fes by • Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

Resolved! How to cancel bolt on

I have used all my data and I thought getting bolt on would give me extra data but it hasn’t I’m trying to cancel but don’t know how

Annie121 by • Level 1: Joiner
  • 579 Views
  • 1 replies
  • 0 kudos

How do I get my old number back?

I changed to O2 earlier this month and specifically stated that I wanted to keep my number. They've issued me with a new number. This has left me unable to access my online banking due to not receiving the verification codes. When I rang them up, the...

Liam95 by • Level 1: Joiner
  • 3968 Views
  • 9 replies
  • 0 kudos

Resolved! Top Up

I just tried to top up with a new card for £10 I got an error message saying payment was not accepted after I had verified the card with a card reader I then used a card previously accepted again for £10 . this was accepted without verification . Whe...

Resolved! Sim Card Sent to Wrong Address so Can’t Access Anything

Hello, I was hoping for a bit of help. I have been moved from Virgin Media to O2 and my SIM card was sent to the wrong address. As a result, I am not able to make my MyO2 account (it asks for a code that is texted over, which I can’t access). The onl...

NoSim101 by • Level 1: Joiner
  • 548 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top