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Forum Posts

Resolved! Is this contact from O2 - new sim sent by ID mobile

I think I might have been scammed.Received several calls from phone +44 161 524 3604 & +44 20 863834. They said they could offer me a better monthly contract rate, they confirmed they were calling from O2 and they had my details which they read to me...

emb60 by Level 1: Joiner
  • 3432 Views
  • 4 replies
  • 0 kudos

Resolved! change tariff after just changing and making a mistake with the data

i recently upgraded to a new tariff a few days ago and didnt realise i was lowering my current data allowance and now am on a 1gb tariff instead of my normal unlimited data plan and i was wondering is there any way to change to the unlimited plan eve...

tomc1 by Level 1: Joiner
  • 706 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t add data plan to Apple Watch

I ordered an Apple Watch Ultra a month ago, along with a data plan. After adding the data plan during setup, for 3 weeks it was stuck on “activating” - seems to be a common problem from reading these forums. I reset the watch a week ago, not particul...

Nick2311 by Level 1: Joiner
  • 1222 Views
  • 1 replies
  • 0 kudos

O2 Wifi calling works only intermittently

Can anyone help with advice on how to get 02 WiFi calling to be more reliable? What are the best configuration settings to have on the iPhone13 to get it to work reliably? I have an iPhone13 on which O2 Wifi calling works only intermittently. My wife...

Resolved! Nearly new phone

Hi I recently upgraded to a nearly new I phone 14. It’s been a week and I’m yet to get going with it yet as it keeps turning itself off! Can somebody help please?

Vic500 by Level 1: Joiner
  • 831 Views
  • 3 replies
  • 0 kudos

Volt

Hi, can I have some assistance with volt please.

Me42 by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card faulty

I just tried to switch phones form a iPhone XR to a iPhone 13 and removed the sim from old phone, its bent and now wont go in new phone or old phone

Resolved! sign in

hii recently joined o2 as part of a virgin media volt packagethe sim is working and i can use the priority apphowever i cannot log in to the my o2 appapp says to wait but this has been happening for over 3 weeksplease assist

Doorn3Y by Level 1: Joiner
  • 533 Views
  • 3 replies
  • 0 kudos