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Forum Posts

Zone 2 bolt on

I'm in istanbul what do I need to add to be able to use data?

No caller ID on incoming calls

Since getting the new i phone and sim, all my incoming calls show no caller id. I receive many calls a day and it’s very frustrating. I do not have this issue with text messages or voicemail. I am unable to block anyone though, as when I do, their ca...

Ruth26 by Level 1: Joiner
  • 644 Views
  • 1 replies
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Resolved! Roaming Gran Canaria, Spain

Just like to know if my uk data 100gb can be used free of charge in Europe I came accross from virgin and it did If it is free what does this mean “Data Roaming Monthly Cap £51.50 Inc. VAT”Thanks

Sean10000 by Level 1: Joiner
  • 3474 Views
  • 3 replies
  • 0 kudos

Problem getting on app as now upgraded gone to a sim only package

I have a problem getting into my account through app as I have just changed to a sim only package I keep changing my pass word but it keeps saying my email & password do not match up I had this problem before can you check what email you have fir me ...

Jody1 by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos

1 pound earbuds promo code problem

Hi I am having problem with my £1 earbuds promotion code when I add it to link which o2 sent me it wants me to pay full price instead of the £1 which I should pay, please help

Alan19650 by Level 1: Joiner
  • 502 Views
  • 2 replies
  • 0 kudos

Mobile data

Why is my mobile data not working?

Dimon by Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos

Wi- fi signal outside home

Since O2 took over Virgin Mobile contract I am unable to connect with internet outside home.

Johand by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Resolved! O2 restricted 18+

Need to get 18+ unrestricted. But my account lists me as a business user incorrectly

Maestro16 by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos