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Resolved! Multiple problems since forced switch to o2

My phone was switched from Virgin Mobile to o2 on 23rd August. I am aware Virgin used o2's signal. I have not made any changes to the phone settings. When the switch over happened I received a notification that my network operator had changed setting...

EmmaLFC by • Level 1: Joiner
  • 1829 Views
  • 2 replies
  • 0 kudos

No mobile internet

Good afternoon. About 3 weeks ago my mobile internet suddenly stopped working. I have done a network reset which did not work, plus wiped all my Wi-Fi passwords …I have done a network status checker and they say that it appears that my nearest phone ...

Philw70 by • Level 1: Joiner
  • 633 Views
  • 4 replies
  • 0 kudos

Resolved! Apple watch

Does new watch have a sim

Vicki7 by • Level 1: Joiner
  • 283 Views
  • 1 replies
  • 0 kudos

2nd phone

Hi I have a second contact (my daughters) I would like to be able to turn off her SIM card temporarily when she doesn’t deserve it…. Is this something I can do from the My o2 app ?

heather75 by • Level 1: Joiner
  • 369 Views
  • 2 replies
  • 0 kudos

Resolved! Error code 112

Hi I’m setting up my Watch ultra and when I click add mobile plan it takes me to o2 login and when I enter my login details it comes up with this error Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 ...

iPhone 14 issue

Hi! awaiting response from the CRT team. ongoing issue with data connection, I have to manually reconnect all the time when I’m out of the house. has anyone had this issue resolved?

Signal problems

HI I have had signal problems for 2 -3 weeks now - and when I am in work I have no network signal - I am unable to answer or communicate on my phone which is essential for my jobrole - please advised otherwise I am going to switch my 5 phone numbers ...

Terry004 by • Level 1: Joiner
  • 385 Views
  • 1 replies
  • 1 kudos

iPhone issues

Hi I have more than one number with you. On one of my phones we went away to Dubai, I turned off data etc while we were away and now we are back it has no signal or 5g or anything at all? Can you advise ? xxxxxxxxxxxx [Mod edit: Please do not share p...

Gooseman by • Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Signal says No Connection

I've come back to the UK after a weekend away and my signal says "O2 No Signal". I have not been able to access data.

Complaints

Hi I have recently been transferred from Virgin mobile contract to O2 and wondering how other customers have found the compla8nts process? Within the first month of being moved, O2 increased my tariff price (after virgin said it would be fixed until ...

Melnus by • Level 1: Joiner
  • 620 Views
  • 2 replies
  • 1 kudos
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