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Resolved! Saving of login and password

Just joined O2 from Virgin mobile - few problems getting into my account website - so said yes to saving login and password. Now that I've managed to get to grips with my mobile account I'd like to change "save" to do not save and then can create a b...

Resolved! transfer from virgin mobile

My wife's account has been transferred to O2 from Virgin but it has my email address on it and I also have an account with O2 in my name. We can't access Lynne's account with the id and password supplied.

O2 Stuck on Activating - Apple Watch Series 8

Hello, I recently purchased an Apple Watch series 8 and set up an O2 Data plan with it during the setup process. I was told it was normal to take longer than 24 hours to activate but it’s been quite a few days now and still absolutely no sign of acti...

Transfer old nunber

Please can someone help! Been trying for a week to get my old number transferred to o2, filled in online form myself twice and spoke to customer services in Friday who also did it but it still hasn’t worked.

Resolved! Sony Xperia IV faulty

Hello, I want to inform you that the Sony Xperia IV is faulty, I am having serious issues trying to use it as a phone. The receiver cannot hear me at all well. I have seen this is an issue online, many people are concerned about it. what are you doin...

Phone not working in EU

I recently got an O2 Sim to use for calls while in their EU countries included in the tariff, but when I got to Greece, calls 'failed' and no one can call my phone either... any one know how to fix this? I am on the £20 a month pay as you go plan tha...

Smartwatch delivery and phone number change 🤯

HiI've just bought a smart watch via a call handler on 202.He sent me a message to respond to and it says I've changed my number, I want to keep my own numberAlsoThe call handler said I could get my delivery click and collect but when I went to chang...

Resolved! Unable to access anything in my O2 account (You can't access this page right now

I recently switched from BT mobile to O2 through Mobile Phones Direct. O2 supplied Pay Monthly SIM. My first bill was paid yesterday (I can see that in my online banking) but I'm not able to see my bill or anything in my o2 account, instead I see an ...

No Data connection on my mobile since the changeover from Virgin to O2

Since my mobile provider was changed over from Virgin Mobile to O2, my mobile phone no longer connects to Data when I'm out and about. How can this issue be resolved?

Resolved! Qr activation code

I've just changed to 02 and need a qr activation code to connect my Samsung galaxy 5 smartwatch to my Samsung s20fe phone, how do I go about this ?

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