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Forum Posts

Website being blocked by O2

My website https://cottonliveson.org is being blocked by O2 but not by any other mobile provider. I have tried livechat and calling 0344 8090202 but have not managed to speak to anyone who might be able to help. I did see that there was an O2 url che...

NicCro by Level 1: Joiner
  • 4079 Views
  • 17 replies
  • 0 kudos

Calls not connected

Just came back from travelling in europe and now calls won't connect?Texts work fineLooks like I'm connected to O2 network just fineTried to manually connect to other network but sim won't allow that Any tips on why call will not connect? Phone just ...

LinaEmil by Level 1: Joiner
  • 489 Views
  • 1 replies
  • 0 kudos

Text and phone fails

Often when i send a text, it doesnt send and not registered on network appears under the unsent text message. Calls fail as well while i am speaking. Thinking of changing to another provider. Can anyone help?

Min1 by Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos

Apple watch

@O2Lisa hello, I have a watch ultra and it will not connect via cellular. I have the data plan on my account and it was working previously on my watch SE. can you please reset my esim on my watch.if you need my info please get in touch

The number you have called is not recognised

When someone calls me they get the message "the number you have called is not recognised" This has been going on for several months, O2 replaced my sim and I've replaced the phone but the problem persists. What do I need to do?Thanks.

Gilly28 by Level 1: Joiner
  • 1636 Views
  • 2 replies
  • 0 kudos

Data Services not working when abroad

My wife and I were in Italy in August and my data services (Internet) would not work. We both have the iPhone 12 Pro and changed O2 tariffs in June (been with O2 for as long as I can remember) and have used data services abroad several times a year i...

Screenshot 2023-08-29 at 13.05.19.jpeg Screenshot 2023-08-30 at 22.52.52.jpeg

New SIM

My SIM card has been damaged and need a replacement. My O2 website is not enabling me to do it, only 'swap' sim card but I am not able to as it wants to text to my SIM / Mob number which is not available as damaged. How do I get a replacement SIM car...

Replacement Sim not working (connected but no calls or data)

Hi community, I recently had my phone stolen and O2 reissued my 5G sim card, the replacement sim card is being used in an older Iphone 7 temporarily. however although it is activated and shows connection to the O2 network in the top left i am unable ...

Sifo by Level 1: Joiner
  • 925 Views
  • 1 replies
  • 0 kudos

Mobile phone calls not working

My phone calls when using the mobile phone signal keeps cutting out and people cannot hear me. I have changed phone and it still happens. WiFi calls work OK though. I rang o2 to order a new sim, the call rep couldn't hear all of my call (the issue). ...

Trddr by Level 1: Joiner
  • 906 Views
  • 1 replies
  • 0 kudos