Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

checkout

I have an order in my basket.I have confirmed everything but it won't get past this stage to complete the checkout procedure.Keeps returning to review order

GaryAS by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Phone is unable to send or receive calls

Since being moved from Virgin to O2 I have been unable to send or receive calls. The phone shows it is on the O2 network and can receive texts but not calls. I have checked the SIM settings and the IMI status is "not registered". I visited an O2 shop...

Resolved! Finish Contract

I'm out of contact now and want to port my number to a new network. Will this automatically cancel my contract when it ports over? I'll be cancelling my direct debit as well.Many thanks for your answerMartin

Marty303 by Level 1: Joiner
  • 385 Views
  • 2 replies
  • 0 kudos

Service

Unable to make calls

Pitta by Level 1: Joiner
  • 271 Views
  • 1 replies
  • 0 kudos

Resolved! porting

I was told my old number would port to o2 yesterday but it still hasn't happened and I have had no correspondence

Gogzy100 by Level 1: Joiner
  • 352 Views
  • 1 replies
  • 0 kudos

Activate new sim

I received my upgrade phone and new sim today. My SWAP message failed to send. I called but no one spoke when answered.Please can you help. Stephen

Swap esim

I did a SIM swap and did not receive an ESIM code. It has been 3 days

Asmal by Level 1: Joiner
  • 619 Views
  • 4 replies
  • 0 kudos

Resolved! 4G dropping off to 3G while making calls

why does my iPhone 8 (old, I know) drop down to 3G when making calls? I need to be able to talk and use the internet at the same time and this does not seem possible. All my data settings are correct as I’ve googled the issue and followed the instruc...

Gem77 by Level 1: Joiner
  • 1290 Views
  • 4 replies
  • 0 kudos

Resolved! Text message

Good morning, I would like to ask if it's possible to get a list of SMS messages with their content?Thanks for answer in advance.

Andre1 by Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos