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Wifi connection on London Underground

Hi. I have recently been transferred from Virgin Media to O2. I now have an O2 sim in my One+ 8T Android phone but cannot connect to o2 on the London Underground.Any suggestions, please? Four of your stores have so far been unable to solve this.

Data abroad

My son is on a trip to Paris with the school but his o2 network isn’t working so I can’t contact him

Signal drops off

Why does all 4 of my o2 sim accounts keep dropping off during a phone call, my line goes silent for 8 to 15 seconds and then comes back on meanwhile I’ve missed part of a conversation. This has been happening since way last year and I’ve reported it ...

Resolved! Fuertaventura

Travelling to Canaries tomorrow Do I need to change anything in my settings etc.?

checkout

I have an order in my basket.I have confirmed everything but it won't get past this stage to complete the checkout procedure.Keeps returning to review order

Phone is unable to send or receive calls

Since being moved from Virgin to O2 I have been unable to send or receive calls. The phone shows it is on the O2 network and can receive texts but not calls. I have checked the SIM settings and the IMI status is "not registered". I visited an O2 shop...

Resolved! Finish Contract

I'm out of contact now and want to port my number to a new network. Will this automatically cancel my contract when it ports over? I'll be cancelling my direct debit as well.Many thanks for your answerMartin

Service

Unable to make calls

Resolved! How can I Divert all calls from business phone to personal phone

Hi I would like to transfer all my business calls to my private phone How can I do this

Resolved! porting

I was told my old number would port to o2 yesterday but it still hasn't happened and I have had no correspondence

O2

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