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Forum Posts

4G issue

Hi - I bought a pay monthly sim only contract for my son last year. Initially he had just a basic Nokia but he has just changed to a second hand iPhone and the 4G didn't work. I was sent a new sim after speaking to customers services and them making ...

oamobile by Level 1: Joiner
  • 1014 Views
  • 6 replies
  • 0 kudos

i am trying to revive my o2 number

i am trying to revive my o2 number [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

jhan2010 by Level 1: Joiner
  • 489 Views
  • 3 replies
  • 0 kudos

No data connection

I’ve had no data connection whilst at work for the past 2 weeks, it shows on the map that there is good signal for the area that I’m in (TS6 6TR) which is not the case, nothing loads and none of my messages or iMessages are sending. Im really not hap...

Ojmajg1 by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Can’t use phone abroad

I can’t seem to be able to access anything unless I am connected to WiFi while I am here on holiday

Jimbob63 by Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

EE-02 number port, please help me :)

Hello everyone I'm reading so many similar problems with transferring numbers from EE - 02. I've got an issue with iMessage, FaceTime, receiving/sending SMS. I've tried what seems like everything to resolve this. Yesterday they said the number transf...

Kate26 by Level 1: Joiner
  • 816 Views
  • 4 replies
  • 0 kudos

Resolved! Galaxy watch 6 battery

Hi, I've just received a galaxy watch 6, on a full charge its showing only 18hrs of use instead of around 40hrs.I've turned off GPS, removed all but essential apps and it's no different, tried a factory reset too and again, made no difference.I'm jus...

Resolved! Esim on Apple watch

Hello everybody, I have an Iphone 13 which has an O2 sim card for my work number & an E-sim for my personal number. I now have an Apple watch 9 cellular & i’m looking to find out if i need to have another Esim for it OR can i register it with the E-s...

Arty by Level 1: Joiner
  • 3661 Views
  • 1 replies
  • 0 kudos

Logging in to o2 app

Cannot log in to the o2 app. Been having problems with this for ages.This is not allowing me to set up my mobile plan for my Apple Watch.

William_k by Level 1: Joiner
  • 459 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

I am trying to request a pac code, and I keep getting obstacles put in my way can you you advise how to do this online

Pac4 by Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos