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Forum Posts

Resolved! Calls from people saying I've rang them

Hi, Twice today I've had calls from people/numbers I don't know claiming that I've just rang them, which I know for a fact that I didn't do as my has been sat in front of me. Has my phone or account been compromised? Thanks in advance

Pg23 by Level 1: Joiner
  • 5565 Views
  • 8 replies
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Unsolicited text from 78484

Ive just replied STOP to the number 78484, it cost, but hopefully will stop taking money.. its come back with FreeMsg: You have been unsubscribed from Cupongoo.

Peek25 by Level 1: Joiner
  • 178 Views
  • 3 replies
  • 0 kudos

Visual Voicemail: keep getting activated message

I have a Pixel 9 Pro with eSIM and I keep getting the SMS saying that Visual Voicemail has been activated. I can understand and accept that it will happen when the device is switched on but it is happening at least daily, sometimes more frequent. I k...

Duggs by Level 1: Joiner
  • 239 Views
  • 5 replies
  • 0 kudos

My phone number was changed to an E-Sim number I do NOT know what it is. I cannot Verify identity!!!

Help! I did not understand changing to an E-Sim would change my phone number which Ive had a long time and is associated with my business. O2 did NOT give me time to make a note of the new number, and I cannot log into my account. I can't even cancel...

Blocked eSIM

My husband recently upgraded his phone and the new one was faulty but had already done the transfer of data to his new eSIM. Went to store on Friday and they changed the handset but couldn’t get the eSIM transferred to the new working handset. In the...

jadeb95 by Level 1: Joiner
  • 155 Views
  • 1 replies
  • 0 kudos

Internet dropping

I initially had a iphone 14 with a physical sim on o2 with no probs. Ive upgraded to Iphone 16 max with esim . Phone is great but the internet keeps dropping even tho my signal bar still shows signal and 5g . If I activate flight mode for a sec or 2 ...

laney1975 by Level 1: Joiner
  • 113 Views
  • 1 replies
  • 0 kudos

Resolved! RCS MESSAGING

With the introduction of RCS messaging to iOS 18, will O2 UK be supporting this feature for iPhones?

Dab2899 by Level 1: Joiner
  • 11517 Views
  • 17 replies
  • 2 kudos

Code 08

I have been trying to connect my watch to my phone for the last three months been on the phone to O2 hundreds of times been on the chat hundreds of times been to the O2 store four times still no luck keep on resetting my eSIM nothing

SIM did not get activated in the shop - does not work

I purchased a PRE £10 BIG BUNDLE SIM at Westfield London. Back home I put it in my mobile but it does not work. Went to another O2 shop and they told me that it should have been activated in that shop and they cannot do anything about it.Bought anoth...

Al_58 by Level 1: Joiner
  • 238 Views
  • 5 replies
  • 0 kudos