Get tech support for your O2 issues

Capacity problems on mast local to my home

Over the last 6 weeks I've been experiencing a very poor signal (0-2 bars) from my home address. It is very much worse in the evenings and results in calls being dropped, complete inability for one party to hear the other or just hearing garbled nois...

Resolved! I want to cancel my data bolt on. How can I do this?

I want to cancel my data bolt on. How can I do this?

Resolved! Fraud

Hi I think there's some suspicious activity on my account

Can I apply my blue light discount

Resolved! Car Tracker Problem

Hello, I have a weird one for you. I purchased a car tracker which included a 1pmobile sim card so it can text my 02 phone if my car is stolen. However after trying exhaustedly to get it to work for days, the tracker support team have said that my 02...

Whats App

Need to switch off wifi to access what's app

Resolved! Switch from Virgin Mobile to O2

My phone was switched from Virgin Mobile to O2 on 6th October 2023, whilst I was in France. I was assured by O2 ( call to tech, support) that the Virgin Mobile SIM would continue to work whilst I remain in France (and even when I return to the UK). I...

Resolved! Call issues

I'm currently in Europe and can't receive or make calls. My roaming is switch on.

Call failed

I am having a problem with failed calls when I try to ring my husband. I am with O2 and he is with EE. We have tried all the suggestions on the EE forum, I’m just wondering if anyone has any suggestions. He has had his Samsung A54 for about 3 months ...

Data roaming in Turkey

I was in Turkey last week. On arrival my iPhone 12 mini auto selected ‘Turkcell’ network. I received a text from O2 offering a 100MB bolt on for data roaming - I accepted it, and received confirmation. However, with all the seemingly right settings, ...

O2

Forum Posts