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My phone states "not registered on network" therefore texts NOT WORKING

My phone has been showing "Not registered on Network" since Saturday 7/10/23. you have sent me a new sim 'wich I have put in my phone.' but when I try to register it, I can't recieve a text to enter a code to verify it's me. I have spoken to customer...

O2 cannot receive SMS from a specific number.

Hello, everyone,Has anyone had this kind of problem before. The problem is I sent a SMS message from Lyca number to O2 number. The O2 number cannot receive the SMS. However, the Lyca number can receive the SMS O2 number sent out. This problem only ha...

Resolved! Problem with phone and data coverage - reported twice and no improvement

I have reported issues with my phone coverage at least twice over the past 2 months and had a call back from someone in the tech team asking me the same questions all over again. I am tied in to a contract till March 25 with phone coverage that isn't...

Slow network

Hello. Been having problems ever since virgin. The network is so slow. In cv11 my speeds are appalling 4g and 5g and at work in b92 they’re even worse. But people next to me on Vodafone and EE are flying. Screen recorded like 5 different locations wi...

voicemail pin code

I'm in Mexico and need to access voicemail urgently but have not set a pin code and don't seem to be able to do it from here. Can you tell me how to set up pin code.

O2 can't fin my account

Transfered from Virgin to O2 , have paid two bills to O2 , have dowloaded app for O2, can successfully sign into my account.Tells me my minuets, text time and wifi usage. BUT when Itry to access my monthly bill it says that O2 can't Find me?

Resolved! Number transfer

I was with O2 on pay monthly, I then got a new device through affordable mobiles but still with O2. I got my pac code and supplied it. I’ve since rung O2 twice to get the number transferred across as I want to keep my old number. Its been a week, how...

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Help please

Resolved! Swop SIM

My Virgin Media SIM has deactivated. My new one is in the UK. I am in Australia. How can I activate the new SIM remotely?

Error 106

Hi, I have just bought an Apple Watch ultra 2 after migrating over from virgin. When I’m trying to set my sim up on my Apple Watch. I get error code 106. called 202 twice no help. I’m at the point of cancelling within my cooling off period. Can anyon...

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