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Forum Posts

Resolved! track the switching process

Hi, I have registered for switching from giffgaff to O2, and now, I don't know how to follow up the process.

adin by Level 1: Joiner
  • 536 Views
  • 3 replies
  • 0 kudos

Why has my 4G been switched off?

Switched off with no explanation. No unpaid bill. Lots of data left in monthly allowance. No network problems in area. No 5G to replace it.

DebbieB by Level 1: Joiner
  • 980 Views
  • 7 replies
  • 1 kudos

Voicemail

I keep getting a message every day to say I have new voicemail but I ring up and there is no voicemail. Why?

Brenda18 by Level 1: Joiner
  • 431 Views
  • 3 replies
  • 0 kudos

Esip

How do I install my esim

Kevin2023 by Level 1: Joiner
  • 405 Views
  • 2 replies
  • 0 kudos

My o2 error and direct debit overcharge

My o2 now opens to Elizabeth Noonan instead of Eric Noonan Elizabeth is my wife she has her own My o2 account both accounts display the same information about her phone. Also my bank statement indicates that I have been charged £25. OO not the usual ...

Text messages

Texts not working. Can’t send a message to anyone, tried sim in different phone and tried messaging other numbers. Just comes back not delivered on both iPhone and Samsung.

Telsingh by Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Problem with transfer from virgin

I have been transferred from virgin. However, my data allowance is not correct. I upgraded with virgin in June. O 02 app it doesn't even show my number, I have a contract for my granddaughter and it only shows this one. Tried virgin but told I'm no l...

Marg62 by Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos