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Resolved! New 02 SIM

I’ve just switched to a new monthly SIM with 02 and want to keep my existing number. I have a PAC number and gave all the information to an 02 agent on Saturday (having no joy with the online process) and was told this would be done today by 6pm late...

B_C by • Level 1: Joiner
  • 550 Views
  • 3 replies
  • 0 kudos

Signal

Good morning. I have reported signal issues in my area (M26 1EE). The o2 website states repairs are being carried out and the problem should be resolved by 22nd October. In the last 6 months this has been happened on a regular basis. When I do have s...

Unable to receive calls and text

I was told my old number transfered ro o2 on the 9th of October but still unable to receive calls and text.i cannot receive otp from apps like hmrc ,banking and I don't receive calls from my children schools.o2 support cannot help after ringing three...

Lak by • Level 1: Joiner
  • 453 Views
  • 2 replies
  • 0 kudos

Phone confusion

When some of my friends phone me I can hear them they can't hear me. If I then phone them back we can both hear each other. They are not blocked in my contacts .it's very confusing and frustrating ? Any help would be fantastic. Nina

SIM card not working

changed my sim over been more than 24hrs and SIM card still not working says I have no service

Nicole-1 by • Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

LTE-M coverage

Hi, we are launching a product using LTE-M and we are finding a lot of areas where there is no coverage. Is there an accurate map that shows where LTE-M is actually available? If we know this at least we can plan for it. ThanksParj

Parj by • Level 1: Joiner
  • 1126 Views
  • 5 replies
  • 0 kudos

Resolved! wifi calling

when i try to enable WIFI calling, it says to contact o2. i cannot see anywhere on the website where i can enable this

Resolved! Viewing my bill

I'm trying to view my latest bill please not sure how to access it

Lezzel by • Level 1: Joiner
  • 468 Views
  • 2 replies
  • 0 kudos
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