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Porting problems - PLEASE HELP

Hello, My migration from Virgin to O2 failed on the 17th October. No one from either company thought to tell me it had failed. Instead they thought it was okay to discontinue my number on the 30th October without warning leaving me uncontactable to a...

Davros by • Level 1: Joiner
  • 1723 Views
  • 3 replies
  • 0 kudos

Apple Watch Code 08

As many others have posted, I am trying to set up my cellular contract on my new Apple Watch SE, but all is get is the ref code 08, and nothing happens. No text to confirm it's being set up, and no service. It's been two weeks now. Customer Service h...

timg83 by • Level 1: Joiner
  • 2639 Views
  • 16 replies
  • 0 kudos

Calls and messages in France

I am in France and not able to call anybody or send messages I do have internet access though? When I changed to o2 pay as you go I kept my old phone number but my phone is still showing the original number and it won’t let me change it. It was worki...

Toots1 by • Level 1: Joiner
  • 1151 Views
  • 6 replies
  • 0 kudos

Resolved! Galaxy watch 6 classic

I currently have a S21 ultra and a galaxy watch 3 which are paired. I am looking at getting the Galaxy watch 6 classic 4G and am wondering if it has its own number which can connect to my phone or if it will have a separate number?

Can O2 provide me with an eSim?

I'm currently traveling in the US and just bought myself an iPhone 15 Pro. To my surprise, the US version doesn't have a Sim card slot, it only accepts eSim. I urgently need to know if O2 can provide me with an eSim for my phone number, and if so, wh...

sunmat by • Level 1: Joiner
  • 2471 Views
  • 17 replies
  • 0 kudos

OSMO hotspot vx7

I have recently purchased an OSMO vx7 hotspot, would anyone be able to advise which micro SIM card I would need to use on O2

Dagger by • Level 1: Joiner
  • 484 Views
  • 1 replies
  • 0 kudos

links on accounts.O2.co.uk failing

I'm trying to chase a late delivery on a sim card. but my web browser is reporting inaccessable https://mymobile2.o2.co.uk/ pagesMessageHmm. We’re having trouble finding that site.We can’t connect to the server at mymobile2.o2.co.uk.

JamesC1 by • Level 1: Joiner
  • 621 Views
  • 4 replies
  • 0 kudos

Resolved! Replacing my SIM card

Hi. Just upgraded my phone and during the install process my SIM card (and therefore phone number) has stopped working. I tried using the O2 app to order a replacement, but it needs to send a code via text to verify it's me. My number isn't working s...

DarrenDix by • Level 1: Joiner
  • 2384 Views
  • 5 replies
  • 0 kudos
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