Get tech support for your O2 issues

Your airtime bill payment is being processed

Hi everyone For the past month when going to pay my phone bill I have been stuck with this message "Your airtime bill payment is being processed" A month ago I made a payment, It was returned a month later despite having cleared funds. I've told tech...

iPhone 15 pro

Hi I got a new iPhone 15 pro on Sunday but it says no service on the sim they sent or any other sim I took it to 02 shop girl tried her sim and said something is wrong with the phone I need to ring 02 and send it back and get them to replace it but I...

Password

I changed my password but l still cannot log in!

I have been paying for a phone I don’t have for 3 months and reported it 80 days ago!

I’ve just had to make another payment of £52 for a phone that I don’t have, due to being scammed. Please get this sorted out, I reported this about 80 days ago!

Resolved! Pin Unlock

hi I have just received my new Samsung S23 Ultra through my O2 insurance and after doing an update the pin number has changed and not to my old pin number or 0000 or 1234. I messaged the chat messaging and the person said I needed to phone the insura...

sim activation

sim is not yet activated

Can't activate my new sim by text

Hello,I received my new sim card and have been trying to activate it since yesterday. I have texted SWAP, then I was asked for the SSN which I sent. I then received a text from you saying you had NOT received it. In the meantime I have lost any signa...

No data on iPad, even though it’s been paid for and I’m not work without any data signal sort it out

HiI have just started work where I use my iPad Pro 11-inch doing surveys in properties and it is just said I have no data and to find a plan suitable for to me even though I’m paying 20 odd pound a month which has gone out in October already. please ...

why has my tariff changed

Hello, I went into an O2 shop today and got an upgrade as my contarct was coming up for renewal. There was issues with the shops system so the contract was done over the phone. I have then received an email and text from 02 saying my tariff has chang...

Disconnected

Hi,On Thursday 26th i updated my o2 contract to sim only. Today i received a message advising i have been disconnected. I have turned my phone on and off again and i still have no network. I cannot make/receive calls, texts, emails. I use my phone fo...

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