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Forum Posts

Google Pixel 7a.

Does anybody know what accessories the Google Pixel 7a comes with? Is there a charging cable or no?

Friends using Vodafone network are unable to call me

I ported my number over from Vodafone 5 years ago. However, a few months ago i was made aware that friends calling from a vodafone number get directed straight to a vodafone voicemail, the call does not come through to me at all. I have checked this ...

CS59 by Level 1: Joiner
  • 583 Views
  • 1 replies
  • 0 kudos

USA roaming no signal

I'm in the US all the time and my phone never works there, despite having the bolt on. I can use internet based stuff on wifi and that's it. The most frustrating thing is I keep getting answerphone messages left that I am unable to access. And I don'...

Nicky23 by Level 1: Joiner
  • 767 Views
  • 4 replies
  • 0 kudos

Remove and reinsert SIM iPhone

Hi,I have recently moved from Vodafone to O2 and brought my number across. I keep getting an alert - "remove and reinsert SIM to keep using ____________ for iMessage and FaceTime" I have done this several times but keep getting the same alert. Any he...

coop6and7 by Level 1: Joiner
  • 1385 Views
  • 2 replies
  • 0 kudos

Apn settings

I am currently abroad and since the switch from virgin to o2, my mobìle is no longer registered on the network. So i do not have the correct Apn settings for my phone. I pay monthly and have had no service for 2 months, despite calling tech support (...

TL1 by Level 1: Joiner
  • 2993 Views
  • 2 replies
  • 0 kudos

UK pay as you go not receiving calls abroad

Hey. I’ve recently moved to the US. I’m running a dual sim in my IPhone with my o2 pay-as-you-go SIM card being the physical one. I am able to receive text messages but I cannot receive calls. When someone tries to call, they receive the message ‘it ...

AD2012 by Level 1: Joiner
  • 1458 Views
  • 9 replies
  • 0 kudos

Odd SIM Status

My wife and I have, in the last week, bought new Galaxy S23 phonesMy wife upgraded from a Galaxy S10, which had trouble with roaming in the USA and I upgraded from a Galaxy S20FE, which was physical damagedWe both used the automatic transfer of data ...

DJC1961 by Level 1: Joiner
  • 599 Views
  • 1 replies
  • 0 kudos

Trying to upgrade to a new phone - code limit reached because of a page error at the end of checkout

So, as the title says. After trying to pay for a new phone upgrade on the O2 website via browser I've been given a code limit reached because whenever I go to complete the checkout page, it takes me to a "looks like something went wrong page" and hav...

Ann7 by Level 1: Joiner
  • 672 Views
  • 2 replies
  • 0 kudos

Phone blocked by o2

My elderly father has been without a phone since 25/10/23O2 blocked this it has been sent away to Samsung and they confirmed they cannot do anything as this is blocked.We have have been into the store 5 times tried 3 different SIM cards but does not ...