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Forum Posts

Damaged phone

I am 18 months into a 3 year contract and the charging socket on my phone is broken. Am I insured?

Paratus by Level 1: Joiner
  • 1275 Views
  • 5 replies
  • 0 kudos

O2 not working in Poland

I can used my call in Poland I can’t call and receive call from uk in Poland sometimes i received messages but I can’t call I heard this service is not available for this number

Dariusmad by Level 1: Joiner
  • 968 Views
  • 2 replies
  • 0 kudos

Resolved! Airtime

Hi where do I find my network airtime agreement please?  

Kaz11 by Level 1: Joiner
  • 356 Views
  • 1 replies
  • 0 kudos

Log in

Hi am trying to log in but I can't access the code that has been sent to my number because am in a different country. Please help me

Kwabena90 by Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi calling

Wifi calling does not work and says contact provider

eSIM for Apple Watch Ultra code 14

Whilst looking through the forum tonight. I’ve noticed a lot of issues with Apple Watch and error codes. I have code 14 problems and have never been able to access my messages on the watch. Can I ask for help please?

Resolved! Changing email address

HiI'm trying to change my username/email address online and it just keeps returning an error page. Can someone please advise before I get locked out? Helen

Aitch2803 by Level 1: Joiner
  • 477 Views
  • 1 replies
  • 0 kudos

Message on o2account

Why does it show this?what is an eSIM and why is this showing as an error annoying

StuartB by Level 1: Joiner
  • 463 Views
  • 3 replies
  • 0 kudos

PUK Code

Every time I try to get my PUK code, I get the error message: "We couldn't find you PUK code. Try again later." And i cannot find the "my device" section on my o2 anywhere.

xreuben by Level 1: Joiner
  • 749 Views
  • 2 replies
  • 0 kudos

O2 adding an extra error

I seem to have a problem in adding my extra "Disney +". I tried to add it but I don't seem to be able to "activate it". In my O2 account, it says "you must activate your extra before you can use it". Then when I try to click on "Activate this extra",...

Gerard2 by Level 1: Joiner
  • 1827 Views
  • 6 replies
  • 1 kudos