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Forum Posts

Help!

Hi. i switched from sky to O2 a few weeks ago, I've only just realised that people who don't have my number saved can't ring me? Why would that be? I can ring them but they cant ring me? Please someone help. I've turned my phone on and off ect. Nothi...

SIM card not showing in account

Hi. I’ve just received my SIM card. When I go into my O2 account to activate it, the account says I don’t have any products associated with the account. I’ve put the sim into the phone but though it shows 4G, it won’t give me an option to connect to ...

Trex1 by Level 1: Joiner
  • 535 Views
  • 2 replies
  • 0 kudos

Resolved! Emergency calls only, HELP!

Hi! I noticed yesterday that I am unable to make or receive calls and send or receive texts (Samsung S23 Ultra). I have tried resetting my connections, connecting manually and automatically, changing my connection, restarting my phone. Nothing is wor...

Raaanon by Level 1: Joiner
  • 7904 Views
  • 3 replies
  • 1 kudos

Resolved! free ear buds..how do I get them..fone number xxxxxxxxxxxxx

just upgraded to Samsung s23. sales blurb said £100 cash back plus free ear buds. the quote for my old Samsung a10 was minimal. therefore how do I go about getting ear buds. [Mod edit: Please do not share personal details as your posts are visible to...

International Bolt

Hi, I am flying to the USA and I am checking my bolt on will work. Last time I went to the States it worked then stopped. Please confirm it will work now.

R27 by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

WiFi Calling

My contract included WiFi calling but when I try to turn it on on the mobile I get the message "Contact O2"Can you help please as I really need this. service - my 3G/4G signal at home is very poorThank you

Resolved! BT VOIP with my Virgin Hub 3.0

I'm sure this has been asked before (although I couldn't find precise answers here, sorry) but like millions of other BT landline users, we're being forced to go the BT voip route and wondered if anyone here can clarify things for an old codger like ...

Apple watch error 08

Hi I see this is not a new issue but not sure how to solve it.... I have called many time and customer service can not put me through to anyone technical or even complaints!I've raise many 'tickets' with no one calling back and been on socials.Any id...

mrdel by Level 1: Joiner
  • 463 Views
  • 1 replies
  • 0 kudos

Smarty (Three) to O2 - 5G Sims (no texts)

Good morning, I've recently been delivered a new phone (Sony Xperia 10 V) through O2. On placing the order, I added the PAC code to transition from my existing network, Smarty (Three). On arrival, I inserted my brand new 5G O2 sim and the transition ...