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Forum Posts

Not receiving text messages

I'm trying to receive One Time Pins via text message and I'm not receiving them... from different sources... Any ideas as to why?

SarahP2 by Level 1: Joiner
  • 488 Views
  • 3 replies
  • 0 kudos

Hot spottibg

Hi, I am moving house and I want to up my data to hot spot to my TV so I can access online whilst I wait for sky to be connected. If I buy a bigger data package, will I be able to do that? Thanks

Rebeccal by Level 1: Joiner
  • 285 Views
  • 1 replies
  • 0 kudos

Transfer Data

Hi I have an iphone 8 and just recently purchased an iphone 11. How do I swap all of my data / apps / etc onto the new phone. I only have one sim card. 02 assured me I wouldn't need another one. Many thanks

LJO by Level 1: Joiner
  • 664 Views
  • 2 replies
  • 0 kudos

Premium SMS numbers blocked

Hello, i would like to be able to send/receive sms texts to premium numbers but it always says message failed, how can i change these settings to allow me to do this? Thank you. Ricky

Sebmac82 by Level 1: Joiner
  • 435 Views
  • 1 replies
  • 0 kudos

Bought an international bolt on but can't make calls?

Hope someone can help Bought a international bolt on and trying to call canada I've dialled +001416 then the rest of the number The call immediately ends and doesn't ring I've checked my phone settings and international calls are not barred I do have...

Mav5 by Level 1: Joiner
  • 1053 Views
  • 2 replies
  • 0 kudos

No service

I am visiting Bath for weekend and I am not getting any service 

ColinS by Level 1: Joiner
  • 441 Views
  • 3 replies
  • 0 kudos

No service

I am in Bath for the weekend and I am not getting any service 

ColinS by Level 1: Joiner
  • 346 Views
  • 2 replies
  • 0 kudos

Problem with reception of text is

Hello. I have an issue with the reception of text messages. I can use my phone as usual (calls, Internet and send text messages). I can received text messages, I don't understand why??? I called O2 and they sent me a new sim card and still the same. ...

Fat by Level 1: Joiner
  • 2556 Views
  • 22 replies
  • 0 kudos

Resolved! Disconnected phone

My phone is disconnected I can’t ring to sort it out 

Jade_96 by Level 1: Joiner
  • 470 Views
  • 2 replies
  • 0 kudos