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Forum Posts

O2 adding an extra error

I seem to have a problem in adding my extra "Disney +". I tried to add it but I don't seem to be able to "activate it". In my O2 account, it says "you must activate your extra before you can use it". Then when I try to click on "Activate this extra",...

Gerard2 by Level 1: Joiner
  • 1665 Views
  • 6 replies
  • 1 kudos

Porting problems - PLEASE HELP!!!

Hi, I'm having the same issue. My Vodafone SIM has stopped working but my number hasn't come across. Now people are unable to reach me. Can you help please.

Migration issues now can’t get PAC code

Hello I am an existing O2 customer and bought a new contract with O2 via a third party (significantly cheaper than upgrading). The result is that I have an old and new number. I want to keep my old number and was told this was possible and would be d...

Sarahp1 by Level 1: Joiner
  • 2164 Views
  • 13 replies
  • 0 kudos

Phone number sawp

This virtual assistant is annoying, i have just came to 02 if its not sorted today i am leaving

Danny73 by Level 1: Joiner
  • 715 Views
  • 4 replies
  • 0 kudos

Nokia G10 Factory Reset

Hi, please can somebody help? My Nokia G10 started behaving weirdly so I consider factory reset. Unfortunately, all options I'm aware of failed - tapping the 'settings' ... etc doesn't work, nothing at all happens if I tap on the 'reset options'. If ...

Mae1 by Level 1: Joiner
  • 2157 Views
  • 8 replies
  • 0 kudos

Unknown callers since roaming

Hi, I got my S23+ on September 15th and it was fine. Then on 21st September I went to Czech Republic with roaming enabled and since then incoming calls show as "unknown number" except for when I'm connected to WiFi (I can see the little WiFi logo in ...

SK92 by Level 1: Joiner
  • 910 Views
  • 1 replies
  • 0 kudos

Old number

Why has my old number not ported over yet? 

Zaz by Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos