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Forum Posts

Resolved! New 5G sim card

I just recived anew phone and a new sim card. Is that sim card my old phone number? I want to keep the number.

jmafern by Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

Resolved! Data not fuctioning

Hi my data is not working (as in it says that I have signal but pages and apps using internet won’t load). I’m currently on holiday in Poland.It tells me that I have data allowance left, so I’m not sure why.Please could you help me to identify the is...

Saff by Level 1: Joiner
  • 867 Views
  • 4 replies
  • 0 kudos

still no signal

Week 7.. or is it 8 of no or unusable signal. No access to live chat, even the 'auto assistant' is not working (the links just redirect to the forum.. and yes, tried on different browsers and devices). Still being charged full amount AND there is an ...

Anonymous by Not applicable
  • 1599 Views
  • 16 replies
  • 0 kudos

Conference call

I want to set up a 3 way conference call on my phone but it won't let me merge in the 3rd call. Google searching tells me this may be down to my network provider not allowing this type of call. Is that correct and is there a way to get this changed.

DaisyH by Level 1: Joiner
  • 884 Views
  • 2 replies
  • 0 kudos

terrible signal

bad signals in the house. when my work is down i struggle to hold telephone conversations unless moving around or going upstairs. family of the same network also have awful signal inside.

whitney12 by Level 1: Joiner
  • 509 Views
  • 3 replies
  • 0 kudos