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Forum Posts

I have no signal

I have no 4g or 5g or phone signal bs4 area but checker saying service is fine

Morgan45 by Level 1: Joiner
  • 116 Views
  • 2 replies
  • 0 kudos

Resolved! Change number

I’ve changed broadband, can I keep my number instead of changing it for a new one? Thanks

I don't even know where to ask for help.

I have attempted to order a new phone as my previous ones contract expired and it had broken after that, but no matter what I can't contact a real person to tell them that I cannot communicate by phone or verify anything by text. It's been extremely ...

KathVa202 by Level 1: Joiner
  • 214 Views
  • 4 replies
  • 0 kudos

Incoming calls not received

When a call is made to my iPhone, it does not ring out. The caller is routed straight to voicemail. If the caller rings again immediately, this time my phone rings. This happens to all incoming calls.

IainMac by Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos

Resolved! Move my number

Please help me move my number from  other Network  to O2 pay as you go

jurasek22 by Level 1: Joiner
  • 161 Views
  • 1 replies
  • 0 kudos

Sim stuck in processing

I had my phone stolen so placed an IMEI and lost and stolen bar on my phone. When I got my new device, I went to the O2 store to install a new ESIM and remove the bars. This was on November 6th. The SIM became "stuck in processing" and the employee r...

No Signal in Glasgow

It has been two weeks since there has been a lack of signal around West End Glasgow. I hope this could be fixed as soon as possible

Elgrant by Level 1: Joiner
  • 88 Views
  • 1 replies
  • 0 kudos

new phone not working

I have just signed up to a new contract and received my new Iphone 15 pro however it is not letting me set up the phone - everytime I get to the software screen nd try to download and install ios 18 it won't do it and gets stuck. I've tried this abou...

Anonymous by Not applicable
  • 109 Views
  • 1 replies
  • 0 kudos