This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Fraud Provider

I have paid £10 for my monthly tariff on the 28/01/2024, on using my mobile data i discovered that it has gone, along with my bundle... so not only they taking money and not providing a service but you call the "helpline" and you get some cheap labou...

Is my phone fixed

My repair status is as follows.2024/01/30The device is ready for shipping back2024/01/29The repair centre has received the device Should I assume that is has been fixed? I have not been informed of a repair or any repair charges.

Resolved! Charging issue on Samsung Galaxy S24

My phone when not plugged in sometimes shows that it is charging as well as sometimes when i do plug my phone into a charger it takes a few attempts to get it to connect and start charging. Any one else having these issues?

LB93 by • Level 1: Joiner
  • 827 Views
  • 1 replies
  • 0 kudos

Payment not taken

Hi, I paid for my £10 tariff on the 24th. It came out my account but it hasn't went through on my O2 account as its showing 0 and i have no minutes of data. Can this be addressed? I've confirmed that the money has butni received the following text: O...

ReeganB by • Level 1: Joiner
  • 703 Views
  • 2 replies
  • 0 kudos

eSIM help for a bit of a dummy!

Okay, so I am a bit of a dummy. I am having my first experience with an "eSIM" and am not sure if I have activated it correctly or not. We're talking Samsung S9 / Android to Samsung S23 Ultra / Android. My previous data plan was 2GB per month. My new...

jdquenzer by • Level 1: Joiner
  • 683 Views
  • 2 replies
  • 0 kudos

SIM

Went to O2 shop and got new phone, new SIM required. That was yesterday about 10..30. Still no phone service..is this normal?

martin671 by • Level 1: Joiner
  • 519 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch cellular showing No Connection

Watch has worked perfectly with cellular for over a year then suddenly refused to connect. Still showing green tick and O2 under plan. Tried calling for support several times but after waiting over 20 minutes each time, gave up. Tried engaging with t...

Wilkie by • Level 1: Joiner
  • 527 Views
  • 1 replies
  • 0 kudos

New Phone

Hi - I am transferring my old phone to my new phone and it has been stuck on 95.1% for over 30minutes is this normal?

LisaM15 by • Level 1: Joiner
  • 459 Views
  • 3 replies
  • 0 kudos

Resolved! Current device broken / can't verify number to upgrade

My current Samsung S21 has completely shutdown (black screen of death) and I am trying to upgrade to get a new one, but I can't verify my ID via text and this seems to be the only option. Please help

JD16 by • Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top