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iPhone 13 don't hear a ringing sound when calling

When I make a call I don't hear any sound but the call does connect OK. Checked no bluetooth items running. Checked ringtone and alerts in Sounds and Haptics - all OK. Done a restart. Search on internet says it is a provider issue as they provide rin...

Sloglaw by • Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

Resolved! Putting sim into different phone

My son has given me his old iPhone and put some credit on it with giffgaff. When the credit runs out can I just put my sim card from my phone into the iPhone and keep the same payg tariff and number? Sorry, I have no confidence to try it!

annie24 by • Level 1: Joiner
  • 398 Views
  • 2 replies
  • 0 kudos

Resolved! My account has been deactivated

Hi,I was unable to pay my bill and I have severe anxiety when it comes to picking up the phone.anyway went to pay my sue bill & it won’t let me sign in.it asks for my number to send me a code however I have 0 signal to receive anything. What do I do?

Anxious by • Level 1: Joiner
  • 637 Views
  • 2 replies
  • 0 kudos

Resolved! Virgin O2 merger - missed SIM

Due to a long travel abroad, i missed the O2 SIM sent to replace my Virgin one.I am now unable to use my phone and also i cannot get any support as the advisors are trying to send via message a security PIN which i cannot receive. I need you to send ...

Nek66 by • Level 1: Joiner
  • 513 Views
  • 2 replies
  • 0 kudos

Home WiFi not working on Samsung S22 Ultra

Hello! I've recently changed from Three to O2, and since my home WiFi doesn't work on my Samsung S22 ultra. It can find and connect to the network and it will work for a short while, then drop out. Similarly if I switch WiFi or airplane mode on or of...

Phone no network

my phone has no service and my network says not available and phone not allowed

08bb98 by • Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos

Repeated texted notifications

I have had this problem since January 3, 2024. I use my own phone TCL 40R 5G T771K. This is obviously an o2 systems fault and not the fault of any phone models. Repeated messages from different entities.

redsails by • Level 1: Joiner
  • 408 Views
  • 2 replies
  • 0 kudos

Resolved! Europe

Can I use my phone in Europe 

Cazza2 by • Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos
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