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Forum Posts

Resolved! Turn off child lock on sim

Hi, it seems my account was added under “child protection” by my aunt when she helped set up my sim. I came into the country newly and she helped me set it up I don’t have access to a few websites and I would like to get that change. I no longer have...

Tammy98 by Level 1: Joiner
  • 559 Views
  • 1 replies
  • 0 kudos

Renewal

Hi can  you renew my account so I can top up and get my data back please

FiveP by Level 1: Joiner
  • 277 Views
  • 1 replies
  • 0 kudos

Resolved! Adding a new number

Hi , I already had a o2 number registered to my email which I use for the O2 app but now my virgin number which has moved over to o2 is registered to the same emails I can't access ,is there anyway I can add 2 number to the same account to view on th...

222taylor by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Resolved! PAC Code

I need a PAC code, but texting 65075 doesn't work!!

PAC_2024 by Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Cant access app or view bill online

I am unable to access the app, it keeps saying not available to me yet, I have been moved over to o2 for over a 1 year and have accessed it before, i can now no longer even view my bill or tarif details when logging in online too.

Liz2461 by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Unlock Samsung s24

I can't unlock my screen on my new Samsung s24, it keeps locking me out, I didn't know it does this every 72 hrs, only had it 72 hrs, how can I get back into my phone?

Kaykay75 by Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos

Samsung S24

How do I unlock screen? It has been 60 mins and all codes have failed, anyone know how to unlock?or know generic code?

Kaykay75 by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail not working

My voicemail has been activated by calling 1750 but when call not answered or busy it does not go tovoicemail

Gazza123 by Level 1: Joiner
  • 1430 Views
  • 1 replies
  • 0 kudos

Number ported to wrong sim

We got a new SIM card for my daughter and looked to port her old number over to her new SIM from plus net.I ported it over but used the wrong SIM and used my SIM. I now have my daughter's number!I have spent two weeks on the phone to O2 customer serv...