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Forum Posts

Access to my o2 account

I can’t access my o2 account. I have tried with my email address and password. Have then changed my password and tried again but not working

Jake21 by Level 1: Joiner
  • 449 Views
  • 1 replies
  • 0 kudos

Unable to transfer my number from PAYG to PAY MONTHLY PLAN?

Hi. Please could you help? I am desperate now and not sure who else to contact. I’ve decided to migrate from PAYG to Pay monthly plan and on Saturday (20/01/24) I went to O2 store. I’ve chose the new eSIM Pay monthly plan and they’ve provided me with...

Peter_L by Level 3: Thinker
  • 803 Views
  • 3 replies
  • 0 kudos

No signal

There has been no signal in frizington area Ca263sh for 2 days now, am not happy am paying for a phone on contract that I can’t use, unless using Wi-Fi. Please could you email carsonfen1**Personal info**when the problem is going to be solved pleaseki...

Craig23 by Level 1: Joiner
  • 370 Views
  • 3 replies
  • 0 kudos

International callers cannot connect to my number

Hi, I'm currently in a position where I'm applying to international positions and thus have to receive calls from international numbers (I am currently in the UK with a UK number), I was contacted by a couple of people over e-mail stating that they c...

Connor_d by Level 1: Joiner
  • 433 Views
  • 2 replies
  • 0 kudos

esim QR Code

I haven't received a QR code to transfer my number  

martin31 by Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Resolved! In Mexico

I am about to go on holiday to Mexico. As a low volume user, I do not want to buy a Sim card and propose to turn off Roaming and Voicemail before I go, to rely on WIFI and WhatsApp. How do I turn off Voicemail, to avoid being charged for incoming cal...

Goffers by Level 1: Joiner
  • 658 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone 12 sound

I cannot hear anyone when having phone calls or listening to voicemails. I have the volume on full and have to have it on loud speaker to hear them. I’ve only had the phone since February