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Resolved! Texts not sending and “My Number” showing as Temporary number

About three weeks ago I got my PAC code from EE and got it sorted with o2 on the phone. I never received a confirmation email but my phone number seemed to be working fine after a couple of days. Now I can’t send texts and it says “This number is reg...

Sim not working

Iv received a new sim a few weeks ago iv inserted it into my device but the sim isn’t working but im still getting charged for this ?

Text Messages And Contact

Does anyone know how I can stop text messages being sent twice. Also I am having real trouble contacting O2. I keep getting sent a QR code but I cannot log onto the My O2 app to use it. Message is saying My O2 is unavailable to me. Any suggestions ap...

Resolved! roaming in USA

i am going to the States -can i use MY CURRENT Data allowance or do i have to buy a separate bolt on - paying monthly with 100Gb data allowance

Roaming in the USA

I am currently in the USA - Las Vegas - and dont seem to be able to make or receive calls. I have travelled here before with the same ohone and acocunt form O2 and it all worked - the phone appears to have a mobile signal but I just cant get a call e...

data

I am waiting for my device plan to change which is in 5 days time but i need to add data to my phone, but it will not let me do this? how can i get round this Thanks

Refund owed

I have been contacted by O2 stating that i am entitled to a refund but they want my bank details, can i sort this out here as it is quite impossible to contact them by phone (i have tried 3 times)

Resolved! I got a call from

It's o2 number?: 0161 850 2959 How do I cancel an order/contract ? It won't let login to the account

Resolved! Sim problem

Hi I’ve bought a data only paygo sim and need to add voice to it can you do this as I’ve tried phoning twice and they have both hung up

Resolved! PAC code transfer to O2 not doing anything

Old sim was disconnected early this morning and the new sim has yet to start working.The phone is needed for work and I was assured it wouldn't take too long to transfer over.I'm on my second attempt to get someone on 202 because the first time I was...

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