Get tech support for your O2 issues

Network connectivity problems, useless 5G

Has anyone else suffered from poor or extremely slow network coverage on O2, especially with their 5G network? I have been having issues since Oct 2022 until current day (Feb 2023), with no help or progress from O2. My local mast in High Wycombe has ...

Can't hear anything on the other end of phone

Hi people can hear me but i cannot hear them I've checked speaker no probs as I can hear perfectly well on what's app and messenger calls.

Resolved! I need to change the private IP range to enable printing

We are trying to set up a Ricoh printer onto our O2 Business Broadband and have been asked to change the private IP range for this to work. How do I change the IP address?

Resolved! Close account

Close account

Can’t login

I can’t login, my email & password are correct but not able to login to My O2

Phone returned for repair

I sent my phone back for repair yesterday, but when i got home and read the paperwork, it said i should include page 3 of the paperwork. I have sent the phone only and no paperwork, as originally reading the first page of the paperwork it says to sen...

Phone not working

Why is my phone not working ? I requested for a new sim as the connection wasn’t great and is that why ?

Disable two factor authentication

How do I disable two factor authentication to enable O2 billing?

Apple Watch error reference code 106 when setting up mobile service

Hi I ported from Tesco Mobile to O2 over 26/09 to 27/09 in anticipation of the new iPhone 15 (sim free) and Apple Watch Series 9 (cellular) I collected and set up on 27/09. The mobile has been set up with no problems on a SIM only type Airtime Plan. ...

Firmware

I have an s21 and I don't think it has 02 fitness firmware on it. I can't get WiFi calling and the network coverage is awful. How do I get it please?

O2

Forum Posts