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Forum Posts

No service

I have been without service since Friday 9th February. When will my service be restored and will I be billed for the time of my service being unavailable? My postcode is IV19 1 JY

Changed Tariff - Voicemails Disapeared

My contract with o2 was up so I managed to find a better value tariff with them. After the switchover I then noticed that all my old voicemails had disappeared. After many frustrating calls and chats they have now told me that my voicemail should be ...

joeycoco by Level 1: Joiner
  • 752 Views
  • 2 replies
  • 0 kudos

Samsung watch 6

Got watch to link to my existing account however can't make calls or text when not connected to phone. After hours on hold to customer service and being cut off . Eventually got told esim isn't working and they will send new one. However I'm not conv...

Mo1967 by Level 1: Joiner
  • 658 Views
  • 1 replies
  • 0 kudos

New phone 5g doesn't work

I have got a new upgrade and my 5g/4g doesn't work when I turn it on. It works sometimes but most times it doesn't. I only got the phone 2 weeks ago!

Rhill by Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

sim in another phone

My phone is broke. It is a galaxy A22 which like most Galaxy phones, break as soon as you touch them. I am in Panama. Will my sim work in a BLU STUDIO 2022? I have seen one at the local shop. I am working out here so need a phone where the screen doe...

MartynH by Level 1: Joiner
  • 1506 Views
  • 5 replies
  • 0 kudos

Resolved! Apple Watch Mobile Plan errors 08 and 15

Hi, I've been trying for a week now to add a mobile plan to my Apple Watch series 9. I've gone round and around with O2 support telling me I haven't bought a plan. I get the following errors after I tap 'Set Up Mobile Service' in the watch app on my ...

JB18PA by Level 1: Joiner
  • 916 Views
  • 1 replies
  • 0 kudos

Resolved! Phone

Having problem with my phone will not let me ring or receive calls now and then have tryed turning phone on and off it is on my Internet ok no problem just every so often phone will no ring anyone or let me get calls

Stacey87 by Level 1: Joiner
  • 432 Views
  • 1 replies
  • 0 kudos

Using esims whilst abroad

I am currently in south east Asia and will be for the next 3 months I would like to use esims alongside my current contract, but believe my device needs to be unlocked by carrier how do I do this?

Laurenw by Level 1: Joiner
  • 1452 Views
  • 2 replies
  • 0 kudos

Resolved! Lock myself out of my emails

Would like to start over again with email as I can’t remember my password would I be better getting new sim Ian monthly Account

Reilly32 by Level 1: Joiner
  • 349 Views
  • 1 replies
  • 0 kudos