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Mobile Data Drops Out

Hi, Since I swapped to an esim last year my mobile data always cuts off after a couple of minutes. I have to put the phone into airplane mode and then back to normal mode to get it working for a couple more mins. I have reset the phone, reset the net...

Resolved! I got a call from

It's o2 number?: 0161 850 2959 How do I cancel an order/contract ? It won't let login to the account

Resolved! Sim problem

Hi I’ve bought a data only paygo sim and need to add voice to it can you do this as I’ve tried phoning twice and they have both hung up

Resolved! PAC code transfer to O2 not doing anything

Old sim was disconnected early this morning and the new sim has yet to start working.The phone is needed for work and I was assured it wouldn't take too long to transfer over.I'm on my second attempt to get someone on 202 because the first time I was...

Resolved! NHS discount

Trying to add nhs discount keeps saying error. Also trying to upload wedding certificate to change to me legal married name and won’t work

Have restarted renewal plan but doesn't start till 10th march

Topped up 15 pound rollover plan today money taken from account but saying won't start till 10th march

Bandwidth issues Nighthawk M5 router - can these be issues with O2

I have a Nighthawk M5 router. I have an excellent 5G signal and it's connected to an external antenna. The router connects to the 5G network fine.However I have really low bandwidth. Compared to my iPhone, same network, same place, the Nighthawk deli...

Roaming

Hi, Can you please assist me in getting my roaming working? I've landed in Germany today, and I need access to data when moving around, but I can't get it to work? Thank you.

1) inbound callers cannot hear 2) security policy prevents use of camera

I have two issues with my phone: 1) Inbound callers cannot hear me at all 2) I cannot use my camera as I get a message saying: 'security policy prevents use of camera' This is very frustrating as my phone is now practically useless. Any suggestions t...

Unable to receive calls, txt

Moved to O2 from Lycamobile, so now unable to receive any calls or texts. customer service was horrible, I phoned many times, so they asked me to come from pay as you go to pay monthly and promised to fix it, unfortunately, two weeks have gone by, an...

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