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Virgin o2 merger account issues.

Is anyone else having trouble with their My O2 account? When I log in my device is no longer attached and when I try to add it I see a completely different email and phone number is now set up on the account and I'm told my device is associated with ...

My o2 is saying I have no products

My o2 is saying I have no products or services but I have a pay monthly mobile

Resolved! Dual SIM + Travel eSIM Questions

Hi, I know some of the basics around Dual SIMs have been answered already but cannot seem to get answers to my specific questions and hope this forum can help. I have an iPhone 12 Pro Max with a physical O2 SIM and a Airalo eSIM for data only for Tur...

Recent bill charge

Hi .I have recent charges on my account From 08712233160 However they never actually answer the phone I was on hold and would like to dispute this charge

IMEI blocked

Hi @O2Lisa I wonder if you can help.I have blacklisted and blocked the wrong IMEI, despite call customer services and completing a form and waited 24 hours it still remains blocked. Please could you help, I would be very grateful. Thanks

Resolved! Phone use in EU

Can I use my phone whilst in the EU and if so do I just switch on Data Roaming?

Connection

My WiFi is working as I can use the internet but my instagram and WhatsApp won’t connect

Resolved! esim

I ordered a new phone and an esim. The phone arrived today but i have no service and don't know where to get the esim from

Resolved! Using my mobile in the USA

Can I use my mobile phone in the USA without incurring extra charges

Resolved! Recovering voicemails

Hi , I recently lost some voicemails I had saved and was wondering if its possible to recover them ?If this is possible is there any way i can download it to my device as i dont have the voicemail app Thanks, kai

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